Successful Launch of ProTalk ManX at Call Centre Expo 2009

ProVu launched their ManX PBX system at this years Call Centre Expo, Birmingham.

The ManX system is aimed at existing call centre and PBX owners who want to add VoIP capability onto their existing phone systems.

An existing system may generally work well, but now require VoIP capability, particularly to provide better business solutions, call statistics and wall boards for example.

Many companies do not want to ditch their legacy systems as they have invested significant time and money in them. What they have been looking for is a method of adding VoIP capability onto their current system.

The response to ManX at the show was tremendous, ProVu are now rolling out their ManX reseller program with a very significant demand already being seen.

Key Features:

  • Migrate your communications to VoIP at your own pace
  • Add VoIP functionality alongside your existing phone system
  • Easy to install – just connect two ISDN cables
  • No need to change your current system or handsets
  • Keep all your existing phone numbers
  • Use SIP trunks to save on line rental
  • Start connecting home workers and remote
  • Provides upgrade path to full SARK VoIP phone system

Snom – See What’s Happening on the Screen of a Remote Phone

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This is a good one for checking the common issue where a customer has turned on Do-Not-Disturb without realising it or just seeing what’s on the screen in general.

I have also used it to demonstrate the phone in training sessions.

You can view the bitmap currently shown on the phone’s screen in a web browser by going to:

This works on all Snom phones (including the 800 series!) with version 7 firmware and up. It’s a static image but you can keep hitting refresh in your browser to update the image.

Siemens Gigaset HC450 – Number One Security Product on The Gadget Show

Siemens Gigaset HC450 Door Entry System

Last month we told you about Paul’s involvement in the filming of a security feature for the Channel Five programme The Gadget Show, reviewing the Siemens Gigaset HC450 Door Entry System.

The Gadget Show HC450 review was aired on Monday 21st September on Channel Five, revealing their favourite five home security gadgets, putting the HC450 on the top of the podium in the number one spot!

The review demonstrated all the great features of the Siemens Gigaset door entry system. They were particularly impressed with the HC450’s ability to allow users to check who is at the door while they are away from home. Even calling it “genius”.

For those of you who missed it – Check it out on Five’s catch up website.

We also thought you might be interested in a little anecdote:

A courier company called at our chairman’s house, where an HC450 is installed. When he answered the intercom from his mobile 200 miles away, he was able to arrange a new date for the parcel to be redelivered.

The driver was amazed: “Never seen anything like that before mate. Bloody brilliant device, makes our job much easier!”


We’re at Call Centre Expo – Tuesday and Wednesday This Week!

Quick Reminder.

Paul and Ian are down at Call Centre Expo in the NEC, Birmingham for today and tomorrow. They are joined by Nelly from Snom and Jeff from Sark.

Demonstrating the Call Reporting, Call Recording and High Availability add ons for Sark PBX together with QueueMetrics Call Monitoring Software and Snom VoIP Phones.

If you’ve not been lucky enough to get your hands on a Snom 870 Touch Screen Phone or a Snom Meeting Point Conferencing Phone. Head down and try it out!

  • Hall 9, Stand D37
  • From 10.00 to 16:30 Tuesday, to 16:00 Wednesday
  • Birmingham National Exhibition Centre (NEC)
  • Entry is free, but you need to register beforehand at:

    Register Online to Attend Call Centre Expo

    Siemens Gigaset – Automatic PSTN Failover

    All Siemens Gigaset VoIP DECT handsets support 2 VoIP and 1 PSTN / Landline call simultaneously.

    Now all of the base stations within the range, have the ability to perform automatic failover to your landline. Quite simply, if for any reason your VoIP service or PBX fails causing your internet connection to go down, the Siemens Gigaset will automatically send calls over the landline connection plugged into the base station instead. No chance of missing an important call.

    Just configure your base station to fail over to PSTN on the web interface.

    Siemens Gigaset – Copying Address Book to Each Handset

    The address book on a Siemens Gigaset DECT Phone can be copied over via the handset to another slave phone registered with the base station, without having to browse to the web interface.

    Go to the address book on your handset.

    • Select options on the soft key.
    • From the options menu select copy list.
    • From the generated list select which handset you wish to copy your address book to.

    The Snom 870 – New Touch Screen VoIP Phone!


    We can’t contain our excitement. Eagerly awaited, the top of the range Snom 870 Executive VoIP Business Phone has arrived.

    Now in stock ready for next working day delivery.

    The Snom 870 truly is the star of the range, with the first example of touch screen technology in Snom phones.

    Top reasons to treat yourself:

    • Touch screen high-resolution TFT colour display (4.2 inches, 480×272 pixels, 25 bits colour depth)
    • Gigabit passthrough
    • WiFi connection via Snom WLAN USB WiFi stick
    • 12 freely programmable virtual keys
    • Power over Ethernet
    • 5 way conferencing
    • 12 different SIP identities
    • 29 Keys, 5 LED’s
    • Photographic caller ID
    • 2 USB ports

    More information on the Snom 870 Touch Screen Executive VoIP Business Phone.

    We’re on The Gadget Show!

    Siemens Gigaset HC450 Door Entry System

    Last month, Paul made his debut behind the scenes of the silver screen with a filming for the Channel Five programme The Gadget Show.

    They’d heard the buzz about the Siemens Gigaset HC450 Door Entry System and couldn’t wait to review it, with a little help from ProVu.

    The Gadget Show HC450 review will be aired on Monday 21st September, Channel Five at 8.30pm

    Put the date in your diaries and set a reminder on your tellies!

    Demonstrating all the great features of the Siemens Gigaset door entry system. If you miss it, don’t worry – we’ll be posting the video online for you to check out!