The New Sangoma Phone Range has Arrived!

We are delighted to announce the arrival of the eagerly anticipated Sangoma VoIP phones. Designed exclusively for FreePBX, these phones can be quickly and easily provisioned to work out of the box.

s300 s500 s700
S300 S500 S700
Entry-level phone Mid-level phone Executive level phone
2 SIP Accounts 4 SIP Accounts 6 SIP Accounts
Dual Ethernet Ports Dual Gigabit Ethernet Ports Dual Gigabit Ethernet Ports
PoE Support PoE Support PoE Support
132 x 48 pixel graphical LCD backlit screen Large 3.5″ Colour Screen Large 4.3″ Colour Screen
6 Feature keys 8 Customisable Keys 10 Customisable Keys

Interoperability

These phones are interoperable with Sangoma FreePBX appliances, FreePBX software only installations and Sangoma’s new PBXact UC appliances. Providing free and automatically enabled access to the FreePBX EndPoint Manager, this new range allows easy provisioning and management of devices from the FreePBX Administrative GUI. With a built-in OpenVpn client as standard, Sangoma phones can securely connect to remote FreePBX and PBXact installations, providing security and complete telephony features to remote workers.

Please see our reseller portal, ProSys for pricing and stock information. If you do not have a ProSys account and would like to register for one, please complete our ProSys Account Request Form.

ProVu to Make Show Debut at the 2016 Margin in Voice & Data

Later this week we will be exhibiting at the 2016 Margin in Voice and Data. Taking place at the Forest of Arden Marriott Hotel, Birmingham on Thursday 9th June our Managing Director, Darren Garland and Sales Account Manager Anna Marzec-Smith will be on hand displaying a range of products from our vast portfolio.

Designed to provide busy delegates with a simulating and commercially valuable event, places to attend Margin and Voice and Data are offered to MD/CEO/CTO level delegates from a variety of organisations including:

  • Voice resellers
  • Mobile resellers
  • Data/IT resellers
  • Managed Service Providers

This will be our first visit to the event, we are very much looking forward to seeing what it has to offer and meeting new and existing reseller partners. If you will be attending the event, please do come and find us in the Distributor Zone!

New ProSys Brochure

We’ve been working hard to put together a new brochure about ProSys. Simplifying ProSys’ offering. We have broken ProSys down into four main areas:

Ordering
Easily order equipment direct to site, ready to connect and use.

Provisioning
Add configuration settings to phones prior to despatch for zero-touch set up.

Management
Effortlessly manage your entire deployment of phones from your own desk.

Integration
Integrate your website with ours for automatic ordering, 24/7.

Download our new ProSys Brochure

 

New firmware for the 2n Indoor Touch unit

2n have recently released firmware version 2.0 for the Indoor Touch communicator system.

We have been testing this all week and are happy with it. What we like best about it are:

  • Addition of a web interface for remote management, simpler management & diagnostics
  • Fix for IP stack (caused units to lose IP address in some circumstances)
  • Video-voicemail system built-in for when you are not available to answer the door

Full release notes and a download for this firmware can be found on the Indoor Touch product page

LDAP phonebook on Panasonic HDV phones

How To Setup LDAP/Active Directory phonebook on a Panasonic HDV (130,230,330) SIP phone

LDAP (Lightweight Directory Access Protocol) is commonly used with SIP phones to store contact lists or phonebooks. Many modern SIP phones can connect to an LDAP server and it is my recommended method of implementing a shared phonebook (simply because of cross-device support).

I will assume you already have a working LDAP server set up. On a Microsoft server, LDAP is called Active Directory. OpenLDAP is commonly used on open source based systems. Both work the same from the phone’s point of view.

Here is a screenshot of some example settings from a HDV330 phone.

These settings are fairly standard in SIP phones (or anything that is doing LDAP searching). Without going in to too much detail, key points are:

  • Server Address: this has to include the protocol name ‘ldap://’ at the start. Or ldaps:// for ldap over ssl
  • Port: normally 389 for ldap
  • User ID: you have to specify a username & password. The phone will not connect anonymously. The user id has to be the full DN of the user. Exactly what this is depends on how your ldap server is setup
  • Name/Number Filters: these settings contain the searches that will be performed depending on whether a name lookup (the user typed in letters) or a number lookup (the user typed in a number). What goes in here depends on your ldap server set up
  • Name/Number Attributes: these are the attributes within your ldap database that you are using to store names and telephone numbers in
  • Base DN: where to start the search in your ldap directory (ldap is hierarchical so objects above this base will not be seen by the phone)
  • DNS SRV: this is used for service discovery, if you don’t know what it is then leave it set to No!
  • Note – you must specify a username & password, these phones will not bind anonymously. I wouldn’t recommend running an ldap server like that anyway as you are leaving yourself open to getting all your contact’s information stolen!Now on the phone itself, find the phonebook option and select it. You will probably be shown the internal phonebook by default, press the option to switch to ‘shared phonebook’. On a HDV330 you press the button circled in red in this photo:
  • Then you can use the search box to type in a name, matching entries will be displayed:On phones with programmable keys, you can configure a key for shared phone book. Set the key type as ‘phonebook’, set the parameter to ‘2’ (for shared phonebook) and give it a label if required.

Gigaset N510IP PRO firmware release

Gigaset have released a new firmware update for the N510IP-PRO DECT base station.

A summary of the most interesting features is:

  • Support for new handsets such as R650H-PRO
  • Over-the-air software updates for newer PRO handsets (previously this was only ever possible using a USB cable and special software and generally was never carried out)
  • Distinctive ringing using Alert-Info headers
  • LDAP directory works during a call for easier transfers

 

Full information including upgrade instructions are on the Gigaset Pro wiki

Comms Business Awards 2016 – ProVu Shortlisted in Two Categories

We are pleased to announce that ProVu have been shortlisted for two awards in the 2016 Comms Business Awards! The finalist announcement comes just two weeks after we were named as Channel Account Team of the Year and Channel Marketing Team of the Year in the Comms Dealer Sales and Marketing Awards. Our latest shortlisted categories include; Distribution and Independent Software Vendor.

It is a great honour to be named as finalists for these prestigious awards, congratulations to all shortlisted companies!

Due to take place on Thursday 16th June, the awards will be hosted by Sir Lenny Henry at the Lancaser London Hotel – wish us luck!

For a full list of finalists, please see the Comms Business Shortlist Announcement.

2016 ITSPA Awards

Members of the ProVu Team travelled down to London last week to attend the 2016 ITSPA Awards. The awards took place at The Deck, National Theatre, London on 11th May. Having sponsored the award for ‘Best VoIP Innovation’ we would like to congratulate 8×8 for winning the award with their Virtual Contact Centre and Gradwell Communications for being named ‘Highly Commended’ in the category for their Call Recording.

We would also like to congratulate our vendor partners, VTech and Yealink for being named ‘Highly Commended’ in their category, ‘Best VoIP CPE’. VTech were ‘Highly Commended’ with their VSP725A/VSP500A/VSP601A bundle and Yealink for their VP-T49G video phone.

We thoroughly enjoyed our day at the awards and as always it was great to catch up with our channel and vendor partners. Congratulations to all finalists and winners of the awards!

ProVu Celebrate Double Award Win!

Last year our Sales Director, Ian Godfrey and I attended the Comms Dealer Sales and Marketing Awards for the first time. ProVu had been nominated for the Distributor Channel Account team of the Year, unfortunately we did not win but I had a moment of clarity whilst there; if we entered more award categories we would probably stand a better chance of winning an award. Not rocket science, I know but sometimes the obvious isn’t immediately clear.

Roll forward a year and after much hard work and many re-writes and alterations we had strong entries in three different categories. April arrived and we found out we had been shortlisted in all three categories, Distributor Channel Account Team of the Year, Distributor Channel Marketing Team of the Year and Distributor Channel Marketing Campaign of the Year. So far so good, my theory was working. Never being over confident about these things we then made lots of PR noise about our treble nomination as I told the team it will be “old news” when someone else has won them.

Did I really think we stood a chance, to be honest no. ProVu is a very successful company that is growing at a pace, but we are still a minnow on the distribution landscape. The figures we talk about in our award submissions I am certain could be delivered by one department in a quarter for the larger distributors. On the plus side we are recognised as experts in our field with our fairly unique product mix and value added services. Was that going to be enough, we would have to wait and see.

So the big day came, Marketing Manager, Kate Stolworthy and Sales Account Manager, Anna Marzec-Smith and I travelled down to London to attend the awards. The awards took place at the Park Lane Hotel where we shared a table with our friends from Voiceflex and had a very pleasant lunch. The awards were hosted by sports presenter, Dan Walker of Football Focus Fame and latterly Breakfast TV. I have to say, he was good, he kept what was becoming a loud crowd in order with some great banter and put downs. He informed us that the hotel’s gents toilets had been part of the film set for the Bond film Casino Royale and then regaled us with a story of immense courage of a Japanese Gymnast called Shun Fujimoto (https://en.wikipedia.org/wiki/Shun_Fujimoto).

The Distributor category awards were the first to be announced. Much to my absolute surprise we won the first award for Channel Account Team of the Year. We went up on stage, grabbed the award, had our photo taken and I was a happy man – it had all been worthwhile. On the way back to my seat I came across various customers and vendors who were passing on their congratulations and were shaking my hand. I had literally just sat down when ProVu were called up again as winners of the Marketing Team of the Year award and we did the whole thing again. I was asked to say a few words this time on ProVu’s success, I waffled on for about 20 seconds and then the microphone was firmly, but politely taken from me. I cannot really remember what I said except that it was all down to the superb team at ProVu. By the time they announced the third category Dan teased us with the name of the winner beginning with a ‘P’, we didn’t manage the hat-trick, but we were named ‘Highly Commended’ in the Marketing Campaign of the Year Award, which was won by Pragma Distribution – congratulations to them! The remainder of the day passed in a flash of fun and laughter, we took a tactical call to extend on the celebrations and not return home that evening, returning to the office the next day and I am delighted to say still with our awards in hand.

So why did we win, there is clearly something to my law of averages theory, but I think ultimately you need good facts and figures that demonstrate a successful story. The successful story comes from having great staff that are dedicated to the company and make that success happen. It is also made a great deal easier if you have good vendors that support you and a great customer base who help you along the way. We are fortunate at ProVu to have all three of these elements.

So to everyone involved in ProVu’s success be it the great team at ProVu, our vendors or our customers I would like to express my sincerest thanks.

Darren

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