Come see us at this year’s Convergence Summit

The ProVu team will be exhibiting at this years Convergence Summit South on 8th & 9th October at Sandown Park Racecourse. This is our 2nd year of exhibiting at the show, and we find its a great vehicle for meeting and catching up with many of our existing resellers as well as new ones all under one roof. This year we will be displaying the latest IP phones and gateways from Gigaset, Sangoma, snom and Yealink.

Pre Register Now to attend the show.

We would love to see as many of you as possible so please do come and say hi, we will be located on stand 73. If you have any questions or would like to arrange a meeting please get in touch.

ProVu webinar: introduction to 2N IP paging and broadcasting systems

ProVu webinar: introduction to 2N IP paging and broadcasting systems
Tuesday 16th September 3.00pm

To introduce the 2N NetSpeaker and SIP Speaker, Scott Foster from 2N together with Muhammad Bajwa of ProVu will be holding a webinar on Tuesday 16th September at 3.00pm. The presentation will last approximately 30-40 minutes.

For more information and register for the webinar, visit our website: Introduction to 2N IP paging and broadcasting systems

Jablocom GSM business class deskphones

We are pleased to announce we have reached agreement with Czech based Jablocom for the distribution of their range of GSM desktop phones.

These phones are ideal for many applications including temporary offices such as building sites, new offices where there is no network available or remote locations where there may be no infrastructure.

These business class phones incorporate all the commonly used business features you would expect of a normal IP phone.

More information on both models is available from our website here:

Pricing is available on ProSys our reseller portal. If you have any questions please contact the sales team on 01484 840048 or email us at contact@provu.co.uk.

ProVu welcome Gavin to the team

ProVu would like to welcome Gavin as a new account manger to our team he will be working along side Anna.

Gavin has grown up in Huddersfield and studied at Lancaster University for four years, one of which was spent teaching English in Spain. He can speak Spanish and Catalan and his hobbies include going to the gym, cooking, travelling and refereeing football.

Should you require a quote, need to place an order, obtain an order status or simply just fancy a chat…. give Gavin a call on the usual number 01484 840048 or send an email to gavin@provu.co.uk.

Part codes for snom and Yealink phones including PSU to be removed

For some time now both snom and Yealink have adopted the more Green policy of supplying IP phones and PSUs separately and at ProVu we took it upon ourselves to maintain the old part codes that had previously included them. This has caused one or two issues and some confusion and so to keep things simple and clear we will be dropping the old part codes that had previously included the PSU.

We plan to delete the PSU included part codes from the 1st September 2014 and from then on our customers will need to order any PSU separately and in addition to the IP Phone when required.

Buying the PSU separately from the phone will not increase the price of purchase.

See table below of what you will need to order instead:

Old order code What to order instead
snom300-withPSU snom300 + Snom-psu
snom320-withPSU snom320 + Snom-psu
snom710-withPSU snom710 + Snom-psu
snom720-withPSU         snom720 + Snom-psu        
snom760-withPSU snom760 + Snom-psu
T19P T19PN + PSU-UK
T20P T20PN + PSU-UK
T22P T22PN + PSU-UK
T26P T26PN + PSU-UK
T28P T28PN + PSU-UK
T32G T32GN + PSU-UK-T3
T38G T38GN + PSU-UK-T3
T41P T41PN + PSU-UK
T42G T42GN + PSU-UK
T46G T46GN + PSU-UK-T3
T48G T48GN + PSU-UK-T3
VP530 VP530N + PSU-UK-VP

This change only affects snom and Yealink desktop phones. snom and Yealink DECT and conference phones will not be affected.

ProVu launch Eartec range of affordable headsets

New to ProVu is the Eartec headset range. A simple and affordable headset solution which doesn’t compromise on quality.

With three models to chose from and a monaural/binaural version for each you are sure to find something suitable for your customer. Both offer high clarity audio and are compatible with a wide range of phones. The quick disconnect cable also ensures they are compatible with our entire range of IP deskphones and DECT handsets that have a headset port, simlpy by changing the bottom cable to match the connection type.

All of the Eartec headsets have been tested by the ProVu team and we are pleased to say we are happy with their performance and functionality.

EAR-308/308D
If you’re looking for a standard headset which does the job with no fancy frills then the 308 range is the one for you. The no fuss, plain black design with the subtle branding means it can sit against any phone without causing a branding clash. The easy-flex boom means you have full control on the closeness of the microphone while the headset itself remains firmly in position. This model is great for anyone on a low budget in need of a headset for a normal office environment.

EAR-510/510D
The 510 range surpasses the 308 with its noise cancelling and anti-static shock microphone. At a surprisingly affordable price you will once again find yourself choosing between a monaural and binaural headset. The semi-flexible boom gives you enough room for adjustment on this slim, lightweight frame. With the noise cancelling features this headset will be suitable for a moderately noisy environment.

EAR100/100D (USB)
A first choice USB soft phone solution; the headset itself sports an adjustable microphone boom with noise cancelling technology to ensure clear sound quality. Whether you prefer one ear piece or two, this is safe choice for someone on a low budget.

ProVu Webinar: Introduction to IP Door and Security Intercoms

ProVu Webinar: Introduction to IP Door and Security Intercoms
August 5 @ 15:00 GMT

Join us for our Introduction to IP Door and Security Intercoms webinar where we will go through our product range along with some benefits of using an IP intercom. The webinar will be ideal for VARs, security and home automation installers or anyone who is interested in finding out more information about how these products work and what they offer.

To register and to find out more information about the webinar, visit ProVu Webinar: Introduction to IP Door and Security Intercoms

ProVu Webinar: Introduction to Opticaller

ProVu Webinar: Introduction to Opticaller
31st July 2014 @ 14:00 GMT

Interested in learning more about how OptiCaller works and how to generate excellent recurring revenue opportunities? Join our FREE Webinar on Thursday 31st July ’14.

To register for the OptiCaller webinar please send a request to contact@provu.co.uk. Once registered we will send you out an email confirmation containing information on how to join the webinar.

SARK PBX Firewall manual control

The firewall used on modern SARK PBX is a freely available firewall called ‘shorewall’. It also uses an automatic intrusion detection system which blocks IP addresses on the fly.

This system can sometimes block things you don’t want blocking – the most common one is a password typed into a SIP phone incorrectly getting blocked out.

There are a few simple commands that can be used to check for and fix this. These need to be ran from the SARK command line. So you can either ssh/putty into it or connect a monitor & keyboard (sark850+ only).

To check the list of IP addresses that have been auto-blocked:

  shorewall show dynamic

To unblock an IP:

  shorewall allow xxx.xxx.xxx.xxx

Replacing the xs with the IP to unblock.

Also if you want to actually manually block an IP yourself then you can do:

  shorewall drop xxx.xxx.xxx.xxx

Note: some early sark200s had a slightly different firewall configuration. In case the above doesn’t work and you’ve had your sark200 since the early days, this should work to unblock an IP:

  iptables -D fail2ban-ASTERISK -s xxx.xxx.xxx.xxx -j DROP

OptiCaller a new App for BYOD smartphones


ProVu are excited to announce the launch of OptiCaller, a great new App that links BYOD smart phones with the company PBX and massively reduces business calling costs and virtually eliminates roaming charges whilst travelling.

OptiCaller is not a SIP soft phone, it does not make calls via the Internet and it is not another re-packaged PBX call forward.

OptiCaller is an App that links a users smart phone with their company PBX. It is compatible with all the main Smartphones including, Android, iPhone, Blackberry, Symbian and Windows mobile. It is really easy to set up with an automated provisioning platform that will send the App to the prescribed mobile number and within seconds the user can be up and running.

The App is supplied on a licence basis and provides a great opportunity to generate excellent margins from what should be a relatively straight forward sale. Find out more information on OptiCaller

Interested in learning more about how OptiCaller works and how to generate excellent recurring revenue opportunities? Join our FREE Webinar on Thursday 31st July ’14. If you can’t wait why not try out OptiCaller on a 14 day no obligation trial.

Should you have any queries or would like to try it for free or attend our webinar please call the Sales Team on 01484 840048 or send an email to contact@provu.co.uk.