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3CX Basic Training

Boost Your 3CX Skills for Free!

Ready to boost your 3CX skills? We’ve got exciting news for you! We have spaces available on our upcoming 3CX Basic & Advanced Virtual Training Programs. Kickstart your journey to becoming a certified 3CX partner. Our team of seasoned 3CX experts is here to guide you every step of the way.

And guess what? It’s completely free! Our experts will be available to support you and answer any questions during and after the course. Don’t miss out on this golden opportunity to expand your expertise.

3CX Basic Training

3CX Basic Training
Whether you’re new to 3CX or looking to refresh your knowledge, our 3CX course is perfect for you. Dive into the basics of getting 3CX up and running and learn essential troubleshooting techniques. Plus, explore new horizons with Cloud hosting capabilities.

Topics Covered Include:

  • Hosted by 3CX and Startup
  • Apps and IP Phones
  • SIP Trunks
  • Setting up your team
  • Call handling
  • Messaging

Find Out More & Register

3CX Advanced Training

3CX Advanced Training
Ready to tackle more advanced challenges? Our Advanced Training dives into complex configurations and advanced security features, ensuring you’re equipped to handle any situation.

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Not Registered as a 3CX partner? Sign up today as a ProVu 3CX partner to take advantage of all the benefits including technical support, training and favourable pricing on supported hardware such as Fanvil and Snom.

Sign up to be a ProVu 3CX Partner

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an Advanced partner you will first need to complete the basic training course.

Free Virtual 3CX Training Courses!

Deepen your 3CX knowledge with our upcoming dates for our free virtual 3CX training courses. These courses, accredited by 3CX, equip you and your team with the knowledge to become certified partners*.

All our 3CX training courses are hosted live by our in house 3CX technical experts who are on hand to answer any questions you may have during or after the course.

Sign up to be a ProVu 3CX Partner

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training
Covering some of the more advance, complex configuration options within 3CX as well as handling advanced security features, this course is ideal for those who have already completed the basic and intermediate certification.

Find Out More & Register

There is Still Time to Join!

There is still time to join our upcoming 3CX Drop-in session on Thursday, 13th July! Where we will be covering the most recent updates to 3CX including the latest video conferencing features.

Want to stay in the know with 3CX? Register for our upcoming 3CX Drop-in dates to stay in the loop with 3CX updates, technical know-how and tips.

Find Out More & Register

Get additonal value from 3CX with ProVu

1. Enhanced Credit Account:
We offer a unique advantage by providing a credit account that isn’t available when purchasing 3CX directly. This enables you to manage your budget effectively and have the flexibility to invest in additional services or equipment as needed.
2. Superior Support:
You not only receive support from 3CX directly but also benefit from our own dedicated support team available in your current timezone. This means you can get timely assistance and resolve any issues promptly, ensuring smooth operations for your business.
3. Convenient One-Stop Shop:
Offering both the 3CX licenses and the required equipment in one easy-to-access place. Eliminating the hassle of dealing with multiple vendors and streamlining the procurement process, saving you time and effort.
4. Access to Promotions and Special Offers:
By choosing ProVu as your provider, you gain access to exclusive promotions and special offers on equipment. This can lead to cost savings, allowing you to maximise the value of your investment. Including a 5% discount across Fanvil & Snom devices bought with 3CX.
5. Consultation and Testing:
We go beyond just providing products and services by offering consultation and testing of features with end devices. This ensures compatibility and optimal performance, allowing you to make informed decisions and implement the most suitable solution for your specific needs.

By opting for 3CX through ProVu Communications, you not only benefit from our unique offerings but also receive comprehensive support, convenience, cost savings, and expert guidance throughout the process.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal.

Expand your horizons with our upcoming 2023 training dates

Expand your horizons with our FREE upcoming training events. Upskill your team with our free accredited courses to offer more to your customers and improve your knowledge on the products you’re offering and supporting.

3CX Intermediate Training – 1st March

Suitable for those looking to advance to the next level with 3CX, our intermediate training is open to all 3CX partners. Designed to equip you with the knowledge to take the intermediate certification exam*.

The 3CX Intermediate course contents will include more advanced topics such as time-based scheduling and advanced installation options.

Register Today

3CX Basic Training – 12th & 13th April

Already selling £1000 worth of 3CX a year or looking to get started? Why not take part in the FREE basic 3CX course and become a Bronze 3CX partner, giving you increased margin up to 15%. Make sure to register as a 3CX partner to get the full benefits.

Becoming a certified partner gives you access to improved technical know-how and support, increased sales margins and access to marketing resources. As well as discounts on 3CX products.

Register Today

Yealink Senior CIPPE Course – 21st March

Following the success of our junior CIPPE virtual training course, why not take your knowledge to the next level with our Senior Engineer training course*. Explore the advanced features of the Yealink phone range while improving the overall technical expertise of your team.

Sharpen your professional skills and enhance your expertise at no cost by becoming an official Yealink Certified Engineer with ProVu.

Claim your FREE place

Yealink Junior CIPPE Course – 18th April

Become a certified Yealink IP Phone Engineer with ProVu! Join our upcoming Yealink Junior CIPPE training course. Start your Yealink journey with this entry-level course and learn all about Yealink’s phone range, including DECT and conferencing devices, as well as Yealink’s services. Empowering you and your team to be better equipped to support your customers.

Hosted by two of our experienced technical support engineers, who will be able to discuss any questions you may have during the course, you will be in good hands.

Add a new feather to your hat today and become an official Yealink Certified Engineer with ProVu.

Claim your FREE place

Don’t see the course for you? Register your interest!
Register your interest in future courses with brands like 2N, Sangoma and Algo which will be subject to on-demand scheduling.

Register your interest

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

*In order to sit the Yealink Senior CIPPE certification, you will first need to complete the junior course.

Upskill Your Team with Our Upcoming 3CX Virtual Training

Upskill your team ready for whatever 2023 throws at them with our upcoming FREE virtual training. With both the basic and advanced courses being delivered in January 2023. There is no better time to give yourself and your team a refresher on how to deploy 3CX and the opportunities it can bring.

New to 3CX? Why not start your journey in 2023 with us? With a host of features including call queues, video conferencing, live chat, and contact centre, 3CX has tons to offer. What’s more with no upfront cost, you can try 3CX for FREE for up to 10 users to see for yourself. Sign up for our basic course to explore how 3CX can secure and scale your business.

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training
Looking to take your 3CX to the next level? Develop your 3CX knowledge even further with the highest level of 3CX training and get even more exclusive perks from 3CX.

Find Out More & Register

Why become 3CX certified?

Besides having a better understanding of one of the foremost PBX softwares, becoming 3CX certified offers tons of benefits including favourable pricing, leads from 3CX, improved technical support as well as customer confidence in the 3CX accreditation.

1. Preferential pricing
Access cheaper pricing on 3CX products as you complete your 3CX certifications and move up on the partner program*. With pricing becoming more and more favourable as you reach silver, gold and platinum levels.
2. Increase Sales
With a higher level of understanding on 3CX products, you and your team will be able to upsell 3CX’s software with more confidence knowing it is the best product for the job.
3. Accelerate your Partner Status
Accredited 3CX partners can easily progress through the partner program tiers. Starting with the basic course, set off on the right foot and on the path to bronze status. From there, the intermediate and advanced courses are your next steps to accelerate your status, enabling you to access Silver, Gold, Platinum and even Titanium partner levels (status dependent on annual sales). The 3CX partner program gives you not only the status that comes with being partnered with 3CX but also preferential pricing, website listing, and leads.
4. Improve Your Customer Experience
With a greater understanding of 3CX gaining a 3CX certification enables you to understand how to resolve technical issues and provide a better level of support to your customer base.

Sign up for the 3CX Partner Program

Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an Advanced partner you will first need to complete the basic & intermediate training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

Expand your horizons with our upcoming training dates!

Expand your horizons with our upcoming training events. Upskill your team with our free accredited courses to offer more to your customers and accelerate your business with new revenue streams.

Sign up for 3CX Today!

Get started with 3CX on our upcoming 3CX basic virtual training course and equip yourself and your team with the knowledge to sit the 3CX exam to become a certified partner*

Becoming a certified partner gives you access to improved technical know-how and support, increased sales margins and access to marketing resources. As well as discounts on 3CX products.

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

Not Registered as a 3CX partner? Sign up today as a ProVu 3CX partner to take advantage of all the benefits including; technical support, training and favourable pricing.

Sign up to be a ProVu 3CX Partner

Secure your space – 2N Installer Training

Designed to be a compact and focused course, the 2N Installer course will teach you everything you need to sell, configure and install 2N’s leading door entry solutions. Join us as we head back to the classroom for this in-person training course, hosted by our very own in-house experts.

Ideal for security, telecom and AV installers looking to get a solid foundation in specification, configuration and installation of the latest IP intercoms and access control solutions. Giving you confidence in selling and installing higher margin products that enable additional sales of licenses for additional revenue streams. Register for your free place today for the 11th October class and equip your team with the skills to install 2N kit.

Claim your FREE place

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

What’s new with 3CX

Being at the forefront of PBX systems and integrated communications, 3CX have had to innovate and grow to meet the demands of users as well as the ever-changing technology landscape. With web, desktop and mobile clients it is now easier than ever to connect supported devices to an all-in-one communication system.

Some of the latest updates to 3CX

In the most recent version 18 update, 3CX have improved on the system with some quality-of-life updates as well as some brand new features.

IOS App Official Release: Fast Chat ResponseFast Chat Response allows users to respond quickly to chat messages without unlocking their devices. By long pressing the chat notification and then being prompted to either ‘reply’ or ‘mark as read’.

What’s more, in accordance with the Ray Baum Act & Kari’s Law devices are required to be able to direct dial local emergency numbers without having to add a prefix or access code. The 3CX app can recognise emergency numbers and “offloads” the call to the native GSM dialer instead.
Stream 3CX Video Conferences on YoutubeVersion 18 of 3CX has been updated to integrate with YouTube. Allowing users to present video conferences LIVE via YouTube as well as stream public YouTube content directly within a meeting. This feature requires an enterprise edition license.
Improved filtering on 3CX VC WordPress pluginThe 3CX Video Conference WordPress plugin has been updated to make publish 3CX webinar and registering customers easier. Allowing users to filter by published extension numbers, Keyword in webinar subject as well as set number of days in the future.

Based on the 3CX VC Rest API, users can customise the experience to fit individual needs and requirements.
New Call Flow DesignerAudio files that are generated through text to speech are now cached in the 3CX server. Meaning that users will save money as well as response time when playing the same text over and over. 3CX first checks for local WAV files for the same voice & text. If available the WAV file will be played, otherwise the text to speech operation will be triggered, adding the result to the cache.
Easily Parse CSV TextWith a new CSV Parser, users can easily convert CSV files into a table. Giving users an easier way to collect information like numbers or values from specific rows and columns. Making callflow validation, such as user ID and PIN numbers, that much quicker if the information is in a CSV file. What’s more, this can all be done without any C# scripting.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training
Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find Out More & Register

Get in touch today to discover how you can upgrade your customers’ systems with 3CX. Call 01484 840048 or email contact@provu.co.uk.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

5 Benefits of Pairing Fanvil & 3CX

3CX & Fanvil go hand in hand, giving users a reliable, user friendly and competitively priced communications solution straight out of the box. With Fanvil’s high quality and affordable devices backed up by 3CX’s advanced integration and full interoperability. Users can get an all in one, ready to go solution with a simple to use interface.

Both Fanvil and 3CX are vigorously tested to ensure full interoperability. Here we’ve summarised our top 5 benefits of pairing Fanvil with 3CX.

1. Quick Set Up
3CX fully supports Fanvil handsets, with all the configuration settings the devices need already active in 3CX. Admins can use 3CX’s easy to use configuration tool to remotely push out changes to all devices on the network without the need to carry out site visits or manual updates.
2. Secure
Rest easy knowing that 3CX & Fanvil take every step to protect your data & systems. With 3CX having several inbuilt anti-hacking mechanisms to stop attacks including blacklisting the attackers’ IP addresses as well as creating credentials and passwords for devices & SIP accounts on deployment.
3. Adaptable
With easy-to-understand instructions as well as clear platform controls. 3CX & Fanvil give users adaptable and customisable options to suit their business needs. Designed to ease operation and management, administrators are able to control every aspect of their telephony solutions, including setting up call queues, extension numbers, digital receptionist, ring groups and name searching functions to easily find call information for people in their address book.
4. Control
Users are able to manage all incoming calls with the ability to set up a flexible digital receptionist as well as setting up skills based routing to ensure the right people answer the right calls. Improving response times as well as customer interactions. All thanks to the user friendly 3CX interface and compatible Fanvil products.
5. Improved Operational Costs
3CX & Fanvil give users the best priced products along with the highest quality devices & software. As well as benefiting from product savings, end users can save with reduced telecoms bills by upgrading their old ISDN lines to SIP trunks.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

Upcoming 3CX Training Dates for March & April 2022

We have some more upcoming dates for our virtual 3CX training courses. These courses are completely free to attend and are accredited by 3CX. Making sure you and your team are equipped with all the knowledge to sit the 3CX certification to become a certified partner*.

All our 3CX training courses are hosted live by our in house 3CX technical experts who are on hand to answer any questions you may have during or after the course.

Sign up to be a ProVu 3CX Partner

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Intermediate Training
Covering some of the more advance, complex configuration options within 3CX, this course is ideal for those who have already completed the basic certification.

Find Out More & Register

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed  via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

Accelerate your 3CX Partner Status in 2022

3CX Virtual Training - Winter 2022

Looking to accelerate your 3CX partner status is 2022? We’re excited to share the new dates for our next virtual 3CX training courses with you. These free to attend courses are accredited by 3CX and are designed to equip you with the knowledge required to become a certified partner*. What’s more, our courses are hosted live by our technical experts who are on hand to help you with any questions you may have.

Upcoming 3CX Virtual Training Courses

3CX Basic Training

3CX Basic Training - January 2022A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training

3CX Advanced Training - February 2022As the highest level of 3CX’s training, this course will cover the more advanced settings of 3CX and offers partners access to some perks such as increased sales margin and leads from 3CX**.

Find out more & Register

Snom & 3CX – Simplify Your Ordering with ProVu

Did you know you can receive an exclusive discount of 5% on all Snom handsets when purchased with 3CX licenses through ProVu? With good UK stock levels, Snom devices are an excellent choice for those looking to ensure minimal disruption to their hardware supply over the coming months. Get in touch today to discuss your requirements.

Discover the Benefits of ProVu’s One Stop Shop

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an advanced partner you will first need to complete the basic and intermediate training courses.

**Subject to partner level. More information can be found on 3CX’s website.

JUST RELEASED: 3CX Virtual Training Courses

3CX Virtual Training - Autumn 2021

We’re excited to share the new dates for our next virtual 3CX training courses with you. These free to attend courses are accredited by 3CX and are designed to equip you with the knowledge required to become a certified partner*. What’s more, our courses are hosted live by our technical experts who are on hand to help you with any questions you may have.

Upcoming 3CX Virtual Training Courses

3CX Basic Training

3CX Basic Training - September 2021A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Intermediate Training

3CX Intermediate Training - October 2021Covering some of the more advance, complex configuration options within 3CX, this course is ideal for those who have already completed the basic certification.

Find out more & Register

Registration is free, simply complete our sign up form to virtually be there! To become an accredited 3CX partner, you will need to sit the relevant exam on the 3CX portal. You will need to first complete the basic course in order to take the intermediate certification.

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