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Yealink

Remote Working? Try Teams

Over the past few weeks with remote working being at the fore front of most companies minds, Teams devices offer a solution to the growing challenge that companies will face in the coming months. The ability to have staff remotely work from anywhere and still contribute to the day to day running of the business, will soon be a must-have.

Keep connected

With Microsoft Teams, users are able to keep in contact with all of their team members via a virtual work space, and instantly go from a group chat to a video conference with the touch of a button. Making communication easy and accessible for everyone, whether that be 10 or 10,000 with Microsoft Teams they can all meet in one place. For an even simpler solution, Yealink‘s T series with integrated touchscreen can help to keep your team connected.

T55A-TEAMS

  • 4.3″ colour touch screen
  • Supports Office 365 and based on Android OS
  • Microsoft Teams-tailored user interface
  • Enables users to join Skype for Business directly

T58A-TEAMS

  • 7″ colour touch screen
  • Built-in Bluetooth for headsets and mobile pairing
  • Operates on Android OS
  • Video phone ready with the option to connect the CAM50 HD video camera

VP59-TEAMS

  • 7″ colour touch screen
  • Built-in Bluetooth for headsets and mobile pairing
  • Operates on Android OS
  • Yealink’s Flagship Video Phone

 

Unique to you

With Teams you can access, share and edit Microsoft Office files in real time all from your device. Allowing for advanced collaboration between your team from anywhere. You even have the option to add Microsoft and third-party apps & services to build a custom interface unique to the user.

Clear and reliable audio

What better way to discuss business than with clear and reliable audio. Many of EPOS | Sennheiser‘s headset and personal speakers are Teams compatible, helping to create the perfect solution.

Circle series

  • Choose between monaural and binaural wearing styles
  • Voice Clarity for wideband audio with Noise-cancelling microphone
  • ActiveGard® technology for hearing protection against acoustic shock
  • Two years manufacturers warranty

PRESENCE

  • Choice of three wearing styles
  • Bluetooth® Version 4.0 and Multi device connectivity
  • Voice Clarity for wideband audio
  • Extended battery life with up to 8 hours talk time
  • Two years manufacturers warranty

DW Series

  • Wide choice of wearing styles with extra soft ear pad(s)
  • Wireless DECT connectivity
    up to 180m (55m in typical office)
  • Dual connectivity for connection to desk and softphones
  • Two years manufacturers warranty

For assistance with equipping your Microsoft Teams solutions contact our specialists today.

Contact our specialists today!

A Great Headset Alternative….

Speakerphones, a great alternative to a headset

Over the past couple of weeks we have seen an unprecedented demand for headsets, but did you know personal speakerphones make a great alternative for those looking to maintain optimum call quality from home.

Speakerphones can be easily connected to other devices such as mobiles, laptops and computers via USB, Bluetooth and/or 3.5mm jack connection* for an outstanding communication experience for all parties.
Compact & portable – Supplied with a handy carry case, speakerphones can be easily transported/stored and require minimal desk space.
Long talk time – With a battery life of 10 hours+ our speakerphone range will see users through the working day and beyond.

Discover ProVu’s Speakerphone Range

Konftel Ego

Sennheiser Speakerphone

Yealink CP700

Our expert team are on hand to support the delivery of your solutions and can drop ship items direct to your customers’ or employees’ address on a next day service. Get in touch today to discuss your requirements.

*3.5mm jack connection only available on selected Sennheiser | EPOS Speakerphones.

6 Essentials for Remote Working

With an estimated 20 million people in the UK set to be working from home, we are here to support you in ensuring these workers are set up as soon as possible. Together with the resilient cloud solutions now available, we can ensure comms efficiency is maintained across all businesses.

While everyone’s set up will differ, we’ve put together what we think are the most important product sets to keep in mind when assessing your customers’ needs.

PSU/PoE Injector/ Switch

Power Supplies

For those utilising a VoIP phone outside of the office, additional power supplies, PoE injectors or switches may be needed for devices to function, get in touch to discuss what is needed for your solution.

Softphones & Licenses

Softphones & Licenses

Both CounterPath and 3CX offer apps and remote working functionalities as part of their offering. For easy collaboration and conferencing, these licenses can be a fast resolution for those who don’t already have cloud/hosted services in place.

Headsets

Headsets

Whether being used with a desk phone or computer/laptop, headsets help to ensure call quality is of optimum clarity. Available with a range of connectivity, we have USB, Bluetooth and long range DECT headsets readily available.

Personal Speakers

Personal Speaker Phones

Products such as the Konftel Ego, Yealink CP900 and Sennheiser | EPOS Speakerphones are excellent personal devices. Simply connect to a compatible desk phone, computer or mobile device to join a conference call with optimal audio and voice quality.

Desk Phones

Desk Phones

Many users are accustomed to using a desk phone, maintaining the same set up at home can be a great way to create some level of normality to workers who are new to home working.

We have the ability to provision the majority of the desk phones we supply, these devices can then be remotely managed from your desk.

WiFi & Cordless phones

WiFi & DECT Phones

For those who don’t have the ability to connect a phone via a network cable, we also have a range of WiFi and DECT handsets available. Users have the option to select either cordless or desktop models to suit their preferred method of working.

With many items now in stock and available for fast delivery, simply contact our team today to discuss your home working requirements.

Contact our specialists today!

3CXcape your office

Working remotely with 3CX

As thousands of employees across the globe connect remotely to their work place every day, the current climate has enlightened employers and employees to the capabilities of remote working, or what I prefer to call them, Digital Nomads. The ability to work remotely is no longer a nice-to-have but rather a must-have for any business communication strategy. We’re here to help support you in developing the right solution for your partners and their businesses.

The world is now more connected than ever with the introduction of virtual work spaces and social media. Consequently many businesses are now looking towards solutions to allow employees to work productively from home. With 3CX’s Unified Communications tools, you too can guarantee day-to-day operations can continue to be met, even out of office.

Unified Comms

To maintain operations, users need to access all the same data as they would being in the office. By unifying phone calls, video conferencing, SMS, email and Live Chat, users of 3CX can share and access data from one centralised location, enabling teams to collaborate in real time. Regardless of your company size, 3CX’s unified comms solution helps to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

With 3CX, users are able to access the following features as standard.

  • See the status of your colleagues
  • Instant chat
  • Live website chat
  • Web client
  • Smart phone apps
  • Web conferencing (number of seats available dependent on license type)

Interoperability

In addition to utilising 3CX as a softphone, the solution allows for a broad range of interoperable products such as; Snom, Fanvil, Yealink, EPOS/Sennheiser. Allowing users to be able to make use of phone systems and its features on their preferred device, which of course can still be used in a home office.

With support for integration with many of the world’s leading platforms and CRM systems including MS Exchange, Salesforce, Microsoft Outlook, Office 365 and Zendesk, 3CX can also link inbound calls with customer records to maximise agent productivity.

Why 3CX?

So why are we championing 3CX as our remote working solution? 3CX offers a solution that will keep everyone connected to employees and clients no matter where they are. Not only can you get a full-featured web conferencing solution, but a system that is reliable.

3CX offer a robust solution and have recently addressed a common issue that is present in most webRTC-based products which caused problems with headsets and audio.

To find out more and for advice on how to utilise 3CX’s remote workspace, speak to one of our 3CX experts today.

Stay up to date with how you can benefit from remote working by liking, following and subscribing to our social media.

Teams for your Team

Take advantage of Microsoft Teams certified Yealink devices with ProVu. Connect at the touch of a button and streamline your communication with Yealink’s carefully curated range of products.

I’m sure by now that you have heard of Microsoft Teams, everywhere I go it is Teams, Teams, Teams. Even now while I write this there is an advert on spotify for Microsoft Teams. But what is Teams and why is it so great?

What is Microsoft Teams?

Microsoft Teams is Microsofts chat based workspace in Office 365. The idea is that it offers users the ability to bring their ‘Team’ together in one space and connect their work environments to easily collaborate and achieve more. The main functionality is to create a more open digital environment that makes work visible and accessible across the team to keep everyone connected.

What can it do for me?

Microsoft Teams has a whole host of features that will benefit any modern workspace:

  • Persistent & threaded chat
  • Integrated Skype for voice & Video conferences
  • Personal customisation of your digital workspace
  • Access to Office 365 with Word, Excel, Powerpoint and more
  • Provides notifications and updates from third-party services like Twitter & GitHub
  • High security and protection

Where can I get access to Teams?

Thanksto our expert technical team, we are able to provision all compatible devices for Teams use. What’s more, we can even upgrade selected existing hardware to support your Teams integration.

T55A-TEAMS

T56A-TEAMS

T58A-TEAMS
  • 4.3″ touch screen
  • Supports Office 365 and based on Android OS
  • Microsoft Teams-tailored user interface
  • Enables users to join Skype for business directly
  • 7″ colour touch screen
  • Built in Bluetooth for headsets and mobile pairing
  • Operates on Android OS
  • 27 one-touch DSS keys, 8 feature keys and supports up to 16 SIP accounts
  • 7″ colour touch screen
  • Video phone ready with optional CAM50 HD video camera
  • 27 one-touch DSS keys, 8 feature keys and supports up to 16 SIP accounts

VP59-TEAMS*

 CP960-TEAMS
  • 8″ colour touch screen
  • Supports up to 16 SIP accounts
  • Features a 2 mega-pixel adjustable camera
  • Built in 3 microphone array
  • Integrated WiFi/Bluetooth
  • 20-foot range & 360 degree voice pickup

MVC300 Teams*

MVC500 Teams*

MVC800 Teams*
  • 4K HD resolution camera
  • 8″ touch screen MTouch console
  • Multi port MShare HDMI Ingest
  • Premium HD Voice CP900 Speakerphone
  • One-touch conferencing
  • 5x optical zoom 1080p UVC50 USB PTZ Camera
  • 8″ touch screen MTouch console
  • Multi port MShare HDMI Ingest
  • Available with wired or wireless microphones
  • 12x optical zoom 1080p UVC80 USB PTZ Camera
  • 8″ touch screen MTouch console
  • Multi port MShare HDMI Ingest
  • VCM34 Array Microphone + MSpeaker

*Items available on special order only. Please note, this may lead to extended lead times.

Contact our specialists today!

Yealink T2x & T4x phones on 3CX – Firmware upgrade issues.

You may have recently noticed that some of your Yealink T2x & T4x series devices in use on your 3CX platform have been telling you that the FW version is no longer supported and you need to upgrade.

Yet when you try and upgrade using the 3CX fw upgrade feature it fails. The phone appears to start the upgrade but then reboots and does not upgrade.

The problem specifically is an earlier FW version that users were prompted to upgrade to.

The version in question is xx.83.0.55.

Something broke FW upgrading in this version and phones that found themselves on this version are no longer able to upgrade directly to the latest recommended 3CX FW version.

The fix for this is to manually upgrade the phones to an intermediary version xx.84.0.35 that fixes the FW upgrade issue.

Worth noting that it should also be possible to provision this upgrade to the phones.

After this upgrade the phones will be able to upgrade normally using the 3CX platform.

Helpfully, 3CX have published some guides on how to do this and where you can find the required FW files.

You can find these guides here…..

https://www.3cx.com/sip-phones/yealink-t20p-t22p-t26p-t28p/

https://www.3cx.com/sip-phones/yealink-t4-series/#h.7ls0w5vyhlnd

If for any reason you are unable to perform this upgrade manually, let us know, and we may be able to assist you in provisioning this upgrade to your devices.

Corded-Cordless Communication with Yealink

Did you know you can now benefit from both corded and cordless communication with Yealink’s new T5 Series of IP desk phones? Simply connect a DD10K DECT dongle to any of the T53W, T54W or the T57W desk phones to transform it into a multi-function device, acting as both a desk phone and DECT base station with support for up to 4 DECT handsets.

Adding increased mobility by combining both fixed line and DECT to your solutions offers a range of benefits to users in a number of applications. Whether you’re looking for flexibility, or a low-cost option for your customers, Yealink’s corded-cordless offering is easy to deploy, simply connect the DD10K DECT dongle to the USB port on your handset and away you go – No complex technical operations or installation of messy cables required!

Possible Use Cases

Case 1 – Retail/Small Office/Warehouse
Ideal for retail, small office and warehouses, the T5 corded-cordless solution enables a group of staff to share one phone system. With one fixed T5 desk phone, perhaps on a reception desk, additional members of staff can benefit from the use of a DECT phone to make and take calls when they are on the move.

Case 2 – Senior Executive Office
Give Senior Executives the best of both worlds, they can benefit from having a fixed desk phone on their desk and a DECT phone which can be seamlessly switched between when they need to leave their desk. Additional members of staff can then also benefit by connecting a DECT handset to the T5 desk phone come base station.

20th Anniversary Offer

Join in the celebrations with our exclusive Yealink 20th Anniversary Offer! Available until the end of December 2019, you can save 20% off the standard trade price on our exclusive bundle which consists of a T54W, DD10K DECT Dongle and W53H DECT handset. To place your order simply call 01484 840048 or email contact@provu.co.uk.

Offer product code: T54W-DD10K-W53H

Save 20% with our Yealink 20th Anniversary Offer

2019 has been a big year for ProVu and as we edge towards the end of our 20th Anniversary celebrations we’re delighted to announce that we’ve teamed with Yealink to offer you an exclusive promotion which is sure to see the year end with a bang!

With up to 20% off the standard trade price, and a huge 53% off the RRP, you can now purchase the Yealink T54W with the DD10K DECT Dongle and a W53H DECT handset for a special, significantly reduced price of £133.00 (offer available until 31/12/2019).

Ideal for deployment in any workspace, with the DD10K DECT dongle, the T54W is transformed into a multi-function device by doubling up as both an IP desk phone and DECT base for the W53H handset to connect to.

Join in the celebrations and order your bundle by using the following partcode: T54W-DD10K-W53H

provu cake

NFR Offer

Don’t forget, there’s also still time to try out Yealink’s latest CP and T5 series devices with their NFR* models. Available one of each model per company, simply get in touch to place your order.

Find out more about Yealink’s NFR Offers

*NFR offer available to companies who have yet to purchase a T5 or CP device.

Yealink NFR Offers Extended!

Great news, following the popularity of our Yealink NFR offers, we’re inviting you to join the growing number of resellers who have tried and tested the latest Yealink devices at significantly reduced prices.

Yealink CP Series NFR Offer

With a conferencing solution for rooms of all shapes and sizes, Yealink’s CP devices are all available for purchase at the following NFR pricing until 30/11/2019.

CP920
£100.00

CP930W
£120.00


CP930W-BASE
£150.00

CP960
£200.00

Yealink T5 Series NFR Offer

As the latest devices to join Yealink’s IP desk phone range, ProVu resellers can purchase one of each of the following devices at a significantly reduced price until 31/12/2019.

T53
£49.00

T53W
£59.00

T54W
£79.00

T57W
£99.00

The above NFR offers are available to customers who have not yet purchased any phones from the T5 or CP series. To place your order, please call 01484 840048 or email contact@provu.co.uk.

Try out Yealink’s Latest Conferencing Solutions

Yealink’s conferencing solutions offer something for everyone, from huddle rooms to large boardrooms, the CP range caters for all requirements no matter how big or small. With the ability to use devices individually or pair them together for larger rooms, users can also connect Yealink’s CP range to a video conferencing solution giving you the flexibility to build your solution exactly as it is required.

Supplied with an industry-leading lifetime warranty, you can rest assured devices are covered until a year after the official end of life date which can be a great asset to products such as conference phones which are frequently moved around the office.

Throughout the whole of September, we’re giving ProVu resellers who are yet to purchase a CP device the opportunity to test the CP range with a new NFR offer!

Discover the Yealink CP Range

CP920

NFR: £100.00

  • Ideal for small – medium sized meeting rooms
  • Supports 5-way conference calls
  • 20 feet pick up range & 360° voice pick up
  • 3.1″ graphical LCD backlit display

CP930W

NFR: £120.00

  • Wireless DECT conference phone
  • Supports 5-way conference calls
  • Pair with smart phones via Bluetooth or PC/tables via micro USB
  • 3.1″ graphical LCD backlit display

CP930W & Base

NFR: £150.00

  • Wireless DECT conference phone with W60 base station
  • Support 5-way conference calls
  • In-built Bluetooth & micro USB port
  • Can be used in conjunction with W53H or W56H DECT handsets
  • 3.1″ graphical LCD Backlit display

CP960

NFR: £200.00

  • Ideal for medium-large sized meeting rooms
  • Supports 5-way conference calls
  • Optional use of 2 expansion microphones
  • 20 feet pick up range & 360° voice pick up
  • 5″ colour multi touch screen
  • Pair up to 3 units for larger rooms

To order your NFR model or to discuss device pairing or video conferencing compatibility please call 01484 840048 or email contact@provu.co.uk. This offer is limited to one per company and only available to resellers who have not yet purchased any of the above items, offer available until 30/09/2019.