Browse Month

December 2022

Unlock more with the Sangoma P Series & FreePBX

Did you know that the Sangoma P series were purposely designed to work with the FreePBX phone system? With a ton of features ready to use straight out of the box, the P series can be further enhanced when connected to the FreePBX phone system. Discover a multitude of enhanced features and functionalities, which can be directly managed from any web browser with FreePBX.

Unlock more with the P Series & FreePBX

Make the most of your P series devices with FreePBX. Once paired, get access to additional features and functionalities to make your life easier.

  • Zero-Touch Auto Provisioning – Auto provision and manage all your devices via PBXact/FreePBX phone system.
  • Programmable buttons – Customise each device with the applications that are needed, improving efficiency and productivity.
  • Secure – With each device having a unique serial key and TLS/SRTP encryption, you can rest easy knowing your devices are secure against hackers.
  • Advanced Phone applications – Connecting to FreePBX gives the P series access to PhonesApps and on-board applications that extend the functionality of the devices.
  • Server Side – While PhoneApps are installed on the phones, they are completely controlled by the PBX (FreePBX or PBXact). Think of the PhoneApps as a web client that resides on the IP phone, with the PBX acting as a web server; any changes occur on the PBX rather than at the mercy of the user.

Do Not Disturb

Visual Voicemail

Login/Logout

Follow Me

Presence

Parking

Call Forward

Contacts

Call Flow Control

Conference Rooms

Queues

Transfer to voicemail

Queue Agents

Time Conditions


Explore the P Series

P310/P315

P320/P325

P330

P370


Purchase 9 get 1 FREE

What’s more, from now until the 31st January 2023 you can take advantage of an exclusive offer! Purchase 9 of the same P-series device and get 1 free. To place your order please call our sales team on 01484 840048 or email contact@provu.co.uk.

The ProVu Team

* All 10 devices must be of the same variant of P-Series.

* Offer is available until the 31st of January 2023.

Just in time for Christmas, Fanvil’s Winter Promo

Just in time for Christmas, Fanvil’s Winter offers are here! Available until the 15th January take advantage of two incredible offers on the new LINKVIL W611W portable Wi-Fi phone and the V67/V65 high end IP desk phones.

Exclusive W611W NFR & Promo

With the launch of the W611W why not try it out for yourself with our exclusive NFR* offer! Order your test device today for a massive 56% discount off RRP. Available until 31st December 2022. Speak to our expert sales team today to place your order and see for yourself how great they really are!

Happy with the product? Satisfied with your testing and are now ready to go? Why not take advantage of Fanvil’s Early Bird Promotion and get a 33% discount off RRP, on all other W611W units purchased outside of the NFR offer. Available until the 15th of January. Beat the rush and place your Early Bird orders online today! Don’t have access to our reseller portal? Request a login here.

Explore the W611W


V65 & V67 Winter Promo

This holiday season get into the festive spirit with Fanvil’s winter promotion. From now until the 15th January 2023, purchase 5 of the V65 or V67 high-end IP phones and get another V65/V67 completely FREE*.

Explore the V65

Discover the V67


It’s here! Fanvil Provisioning

Did you hear our latest news? We can now provision all of these handsets too**! Experience our new plug & play service across the majority of Fanvil devices. Simply get in touch today to set up your Fanvil provisioning template. Ordering has never been so slick.

Take advantage of Fanvil’s incredible winter promotions and place your orders today on our online portal ProSys, using partcode V65-5+1-promo & V67-5+1-promo when checking out.

*NFR offer is available until 3st December 2022, offer is limited to one W611W per company.

*Early Bird Promotion & 5+1 offers are available until 15th January 2023 and do not have any quantity restrictions. These offers cannot be combined with the NFR offer.

**Wi-Fi phone will need to be manuallay connected to WiFi before provisioninig settings are applied.

Disruptions to Delivery Services

Important Shipping Information

We have received numerous notifications from our courier partners about delays to their services. We understand that these delays can cause inconvenience and disruption to your service, and would like to reassure you that we are working closely with our partners to try and resolve issues as quickly as possible.

The delays we are currently experiencing are due to a combination of factors depending on your selected service. These include Royal Mail strikes and an increased demand on depots and deliveries.

If you are experiencing issues with your deliveries, our team are on hand to assist with your queries. If your delivery is urgent, we do offer a same day service which is quoted for on a case-by-case basis. Please contact us to discuss your requirements.

We thank you for your patience.

The ProVu Team.

Fanvil Provisioning? We’ve got your back!

Exciting news! Fanvil provisioning is now here! Available across a range of Fanvil devices. You can now benefit from our renowned zero-touch service all while using the same familiar interface of ProSys provisioning.

Enjoy the same secure service you’re used to across the majority of Fanvil devices. Whether you’re looking to cut costs and ship items direct to site, or perform bulk firmware upgrades from the comfort of your home office. We’ve got your back.

With our automatic provisioning service, you can ship items direct to your customers ready to plug & play. Once deployed, you can then remotely manage your devices, wherever you may be.

Set Up Your Fanvil Provisioning Template!

 


Supported Fanvil Devices


V62

 


V64

 


V65

 


V67

 


X210

 


X210i

 


X3SG

 


X3SP-V2

 


X3SW

 


X3U

 


X4U

 


X5U

 


X7

 


X7A

 


X7C

 


GA10

 


GA11

 


W611W

The Road Ahead

There’s no stopping us! We are working on extending our provisioning service to more Fanvil products. Next in line are the Intercoms and Hotel phones – watch this space for more information coming soon!

Create Your Own Customer Experience

Did you know we offer a range of personalised services to help you deliver the experience you desire? Find out more about how we can help you create a unique customer experience today.

Discover ProVu’s Bespoke Services

Opening & Shipping Times Over the Festive Period

ProVu Christmas Opening Times 2022

The festive season is almost upon us! With that in mind, we wanted to share more details about our opening and shipping times over Christmas and the New Year. During this period, we will continue to ship orders via APC.

Opening Times

Day Opening Hours
Friday 23rd December 9:00-13:00
Monday 26th December Closed
Tuesday 27th December Closed
Wednesday 28th December 10:00-16:00
Thursday 29th December 10:00-16:00
Friday 30th December 10:00-16:00
Monday 2nd January Closed
Tuesday 3rd January Open as usual

Please be aware, we will be operating with a reduced number of staff between Christmas and New Year which may increase wait times.

Delivery Times

Avoid delays; orders placed on 23rd December will not be collected until the 28th December. If it’s important for you to receive your orders before Christmas please make sure they are placed before the 22nd December at the latest.

Order APC Cut off APC Delivery
23rd December No Collection 29th December
28th December 15:30 29th December
29th December 15:30 30th December
30th December 15:30 3rd January*
3rd January 16:45 4th January

*Delivery can be arranged for New Years Eve on a specified Saturday delivery. This will need to be arranged at the point of placing your order. Please note; no deliveries will be made to addresses in Scotland on 4th January due to a public bank holiday.

Additional Information

The following services will not be available over the Christmas period:

  • APC Pre 9:00 and Pre 12:00
  • DPD Pre 10:30 and Pre 12:00
  • All Royal Mail Services

For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 22nd December. Orders collected on this date will be delivered on the 23rd December, the next available collection date after this will be 3rd January.

Please note: Christmas is a busy time of year for our couriers and therefore this may lead to delays. If it is important that your orders are delivered on a specific day, we would recommend considering selecting a pre 12:00 service with APC – please contact a member of our team to discuss your requirements.

Upskill Your Team with Our Upcoming 3CX Virtual Training

Upskill your team ready for whatever 2023 throws at them with our upcoming FREE virtual training. With both the basic and advanced courses being delivered in January 2023. There is no better time to give yourself and your team a refresher on how to deploy 3CX and the opportunities it can bring.

New to 3CX? Why not start your journey in 2023 with us? With a host of features including call queues, video conferencing, live chat, and contact centre, 3CX has tons to offer. What’s more with no upfront cost, you can try 3CX for FREE for up to 10 users to see for yourself. Sign up for our basic course to explore how 3CX can secure and scale your business.

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training
Looking to take your 3CX to the next level? Develop your 3CX knowledge even further with the highest level of 3CX training and get even more exclusive perks from 3CX.

Find Out More & Register

Why become 3CX certified?

Besides having a better understanding of one of the foremost PBX softwares, becoming 3CX certified offers tons of benefits including favourable pricing, leads from 3CX, improved technical support as well as customer confidence in the 3CX accreditation.

1. Preferential pricing
Access cheaper pricing on 3CX products as you complete your 3CX certifications and move up on the partner program*. With pricing becoming more and more favourable as you reach silver, gold and platinum levels.
2. Increase Sales
With a higher level of understanding on 3CX products, you and your team will be able to upsell 3CX’s software with more confidence knowing it is the best product for the job.
3. Accelerate your Partner Status
Accredited 3CX partners can easily progress through the partner program tiers. Starting with the basic course, set off on the right foot and on the path to bronze status. From there, the intermediate and advanced courses are your next steps to accelerate your status, enabling you to access Silver, Gold, Platinum and even Titanium partner levels (status dependent on annual sales). The 3CX partner program gives you not only the status that comes with being partnered with 3CX but also preferential pricing, website listing, and leads.
4. Improve Your Customer Experience
With a greater understanding of 3CX gaining a 3CX certification enables you to understand how to resolve technical issues and provide a better level of support to your customer base.

Sign up for the 3CX Partner Program

Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an Advanced partner you will first need to complete the basic & intermediate training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/