How to configure Polycom VVX410 with Plantronics CS520 and EHS APP-51

List of Components: 

  1. Power connector for Plantronics Base
  2. Plantronics Headset
  3. APP-51 EHS Adapter
  4. Plantronics Base

Configuration:

  1. Connect the power connector (1) to the Plantronics Base (4) via the back of the base.

 

2. Connect the EHS Adapter (3) into the back of the Plantronics Base (4).

3. Connect the other ends of the EHS Adapter (3) into the back of the Polycom VVX410. Make sure that you connect the cable to the headset port and not the handset port by mistake.

4. In order to make sure that the headset works correctly with the phone you need to go to :

Settings > Basic Settings > Preferences > Headset Mode > Select Plantronics EHS Mode.

5. Make sure that the Dial settings on the bottom of the Plantronics base are set correctly. The correct Dial settings are below:

The headset should now work with the Polycom phone.

We have doubled our warehouse capacity!

We have recently completed building works on a new lift to help ease the process of bringing pallets into our warehouse. Our most recent development has opened up our cellar as usable warehouse space; more than doubling our capacity!

The new lift works on three levels – at loading level, up to our main warehouse level and down into the cellar. This work has allowed us to more than double the amount of usable warehouse space, giving us the ability to hold even more stock. Along with the new lift we’ve also built a new stairwell, the stairwell is now wider and less steep which will allow easier and safer access to the different floors.

The expansion into our cellar is a natural step for us as our sales are increasing year on year, the expansion will allow us to hold increased levels of stock and to meet the increasing demand from our resellers.

Cisco Multiplatform Phone Launch Round Up

We’ve been in Glasgow and Birmingham this week hosting our popular Cisco multiplatform SIP phone launches. Joined by guest speakers from the Cisco team, attendees learnt about Cisco’s latest SIP phone range – the 7800 and 8800 series.

Similar to the popular SPA range, Cisco’s new multiplatform series are designed to work with any 3rd-party hosted and on-site platform.

Why not try them out for yourself with our NFR offer? For more information and pricing, please contact the ProVu sales team.

How to Enable ZTP on Polycom Phones

Here is a step by step guide on how to enable ZTP on a range or polycom Phones:

  1. Plug the device in and wait for the screen to display “Loading Application” and then click cancel as soon as it appears.
  2. Wait for the screen to display “Welcome Auto Boot” and click on “Setup” and type in your password, by default this should be 456 unless it has been changed and then press “OK”
  3. Select “Provisioning Server” and then scroll down to the bottom to where it says “ZTP” to enable this setting by clicking select  and then use the down arrows to change the “ZTP” to “Enabled”
  4. Once this is done keep clicking “Exit” and then “Save & Reboot”, you have successfully enabled ZTP.

If you have any problems with this please contact our technical support team.

ProVu Sponsor Channel Leaders Conference

We’re proud to be sponsoring the Channel’s newest event! Join us in London on Tuesday 25th April for the first ever Channel Leaders Conference.

What is Channel Leaders?

Aimed at ICT Reseller Businesses, Channel Leaders is designed to combine practical knowledge with forward thinking strategic advice and discussion on how Channels can remain relevant to their customers both in the short term and in the future.

Throughout the day, you will have the opportunity to attend seminars and panel discussions from respected analysts and commentators – it’s a great opportunity to hear from Channel Leaders!

How can I attend?

Tickets are available through the Channel Leaders website. To save 50% simply get in touch and we will provide you with our exclusive discount code. But hurry, tickets are selling fast!

Jablocom Essence – Headset Compatibility

Did you know that you can use a headset with the Jablocom Essence phone? We have performed testing using an Eartec 308 monaural headset with a EAR-QD002P which is the compatible bottom cable for the headset with the Essence. Please see the following guide below to find out how to connect and use the headset:

Step 1:

You will need to disconnect the handset curly cable from the phone which is located at the back of the phone.

Step 2:

Connect the EAR-QD002P bottom cable into the RJ9 port where you originally disconnected the handset curly cable from.

Step 3:

You will need to ensure that the Essence is turned on and then navigate to the menu by pressing the key labelled ‘OPTIONS’ on the phone keypad.

Step 4:

Using the arrow keys, scroll down to ‘Settings’, then press the green button to proceed to the next menu.

Step 5:

You will then need to select ‘Phone’ which should be the first option in the menu, then scroll down to ‘Headset active’ option and press the green button.

When an incoming call is received on the phone, you can now press the green button to answer the call on the headset.

ProVu Runners enjoy 10 km success

There’s a few aching joints in the office this morning following ProVu’s first 10 km run of 2017! Members of the ProVu Team donned their running gear yesterday to take part in the annual Wakefield 10 km road race. Organised by Wakefield Hospice, all members of the ProVu Team completed the course in good time, despite a few aches and pains along the way.

We thoroughly enjoyed taking part in the run – congratulations to all participants!

We’re listed on the Northern Tech 100 League Table!

We’re delighted to have featured in the Northern Tech Awards for the third consecutive year!

Taking a slightly different approach this year, award organisers GP Bullhound teamed up with Tech North to compile the first ever Northern Tech 100 League table.

Revealed last night at a glamorous awards ceremony in Newcastle, we were thrilled to be named 75th fastest growing technology company in the North!

We would like to congratulate all other companies who featured in the league table and the awards.

For the full list and to read more about the awards, please see the Tech North newspaper.

Comms Dealer Sales & Marketing Awards – We’re shortlisted for 5 Awards!

We are thrilled to have been shortlisted in 5 categories in the 2017 Comms Dealer Sales & Marketing Awards! Following our success at last year’s awards, we are delighted to have been recognised among some of the most prestigious companies in the industry for the second year running.

This year also sees the addition of a number of new categories, including Apprenticeship Scheme of the Year and Best Customer/Partner Portal. Our shortlisted categories include:

  • Distributor Channel Sales Team of the Year
  • Distributor Channel Marketing Team of the Year
  • Distributor Channel Marketing Campaign of the Year
  • Best Partner/Customer Portal
  • Best Apprenticeship Scheme

The awards are due to take place at the Park Lane Hotel, London on 4th May 2017. We would like to wish all shortlisted companies the very best of luck!

Promotional offer: Gigaset pro multi-cell DECT solution

We have a great bundle offer available for our reseller partners giving you a FREE DECT Manager when you buy 4 of more Gigaset N720 IP DECT base stations. To take advantage of this bundle you will need to contact the ProVu sales team.

The Gigaset N720 IP DECT multi-cell solution offers its users seamless handover for uninterrupted calls – perfect for large areas and multi storey offices. Gigaset’s multi-cell systems are expandable for up to 30 base stations, enabling use for up to 100 handsets. Plus with a great choice of affordable handsets this solution is very flexible, allowing you to meet both the needs and personal preferences of your customers.