Introducing the New Snom D375

We are pleased to announce the arrival of Snom’s next generation desk phone.

For those of you who are familiar with the Snom 370, the D375 features all of the same qualities, plus some excellent new ones. With 12 LED function keys (BLF), a large 4.3” high-resolution backlit colour display and 2 x Gigabit Ethernet Ports for high speed connectivity, this handset is ideal for users looking for the next-generation VoIP business phone.

Key Features Include:

  • Supports up to 12 SIP accounts
  • 10 dedicated function keys
  • USB connectivity
  • Built-in Bluetooth compatibility
  • PoE support
  • Electronic Hook Switch support (Requires the Snom EHS Advanced)

Trade pricing and stock information is available on our reseller portal ProSys.

Find out more information about the Snom D375.

Sangoma Vega SNMP traps

Sending SNMP traps from a Sangoma Vega gateway

Here is an example of the configuration required on a Vega gateway (100G/200G in this case). This will allow snmpget queries from any device on the 192.168.2.0/24 network and will send snmptraps to 192.168.2.253:

Traps such as ISDNLinkUp, ISDNLinkDown, SIP Registration Success/Failure will then be sent:

Documentation from Sangoma:

Yealink “ghost” phone calls

Occasionally we get support calls from people reporting “ghost” calls on a Yealink phone.

Fortunately the problem is easier to fix than calling the Ghostbusters in.

It’s caused by potential hackers trying to gain access to public SIP phone systems by scanning IP addresses for anything that responds to SIP calls. Usually using a tool called sipvicious.

Whilst they can’t really do anything bad with your Yealink phone, these calls are a nuisance.

To stop them, make sure you are on a fairly recent firmware version. v73 from www.yealink.co.uk or newer is recommended.

Then change two settings in the web interface:

    • Allow Direct IP Call – this means the phone will respond to calls coming in to it from any IP address, to any number. Sometimes used for internal intercom systems or basic phone testing without using a PBX. Set it to disabled. This setting is found in the “Features” setting tab, “General Information” page.

 

    • Accept SIP Trust Server Only – this is whether the phone accepts calls to the correct phone number but from a different place than it is Registered to. Sometimes needed for certain SIP providers but you want to set this to enabled wherever possible so the phone only accepts calls from your service provider. This setting is found either in the “Features” tab, “General Information” page or the “Account” tab depending on the phone model or firmware version.

 

On v80 firmware these are both in the same place:

Features > General Information

Christmas shipping and opening times 2015

Standard UK deliveries via APC:

Order Date Delivery Date
22nd December 23nd December
23rd December – 4th January 5th January *
5th January (Back to normal)     6th January


* If you place an order on the 23rd December it will be delivered on the 5th January, should you require the goods to be delivered on Christmas Eve, a £25 surcharge will apply. You will need to let us know if you would like this service.

Standard UK deliveries via DPD:

Order Date Delivery Date
22nd December 23nd December
23rd December 24th December
24th December – 4th January 5th January
5th January (Back to normal)     6th January

ProVu Christmas Opening times:

Dates Opening times
24th December OPEN 09:00 – 13:00
25th December – 28th December     CLOSED
29th – 31st December     OPEN (Skeleton staffing) 10:00 – 16:00    
1st – 3rd January CLOSED
4th January     Back to normal 09:00 – 17:30

Gigaset DE Series End of Life Notice

We would like to inform all ProVu resellers that we have received an end of life notice from Gigaset for their current DE series of IP PRO desk phones. This includes the DE310, DE410, DE700 and DE900 models. We are currently holding stock of these phones and expect to be able to supply these until the end of the year. However, we have been informed that Gigaset’s stock levels are limited, should you have any sizeable demand for these models please let us know.

The replacement models have been confirmed as the Maxwell 3, Maxwell Basic and Maxwell 4; we do not expect to launch these products until at least April 2016.

If you have any queries or would like to discuss how these changes may effect any projects you are working on, please call the sales team on: 01484 840048 or you can email: contact@provu.co.uk.

Introducing the New Snom D710


The new Snom D710 is now in stock and available to purchase from ProVu. Joining the D7 series of IP phones, the new D710 will replace Snom’s current 710 model.

Providing the ideal entry-level handset for everyday business use, the D710 comes complete with a range of cost-effective features:

  • Supports up to 4 SIP accounts
  • PoE support
  • 4-line black and white backlit graphical display
  • 5 programmable function keys with multi-coloured LEDs
  • Superior, crystal-clear call quality
  • 2 x 10/100 Mbps ethernet switch

For more information, please see the Snom D710 webpage.

Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

End of Year Conferencing Promotions from ProVu


We are delighted to offer ProVu resellers some excellent money-saving promotions across our range of Conferencing Solutions. Available until the end of the year and whilst stocks last, ProVu resellers can purchase both the Konftel 300Wx and Yealink CP860 Conference Phones at reduced prices.

Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Huddersfield Examiner Business Awards 2015

ProVu Team - Examiner Business Awards 2015

Members of the ProVu Team enjoyed a great night last night at the Huddersfield Examiner Business Awards, where we were shortlisted for SME of the year award. Featuring some of the best businesses in our local area, it was great to see the diversity and success in the businesses around us.

ProVu would like to congratulate all finalists and winners who took part in this year’s awards!

Algo 8128 Uses & Benefits


The Algo 8128 Strobe Alerter is a SIP compliant PoE high intensity strobe light. Suitable for a wide variety of application environments, and for a number of potential uses, the Algo strobe alerter provides a host of opportunities to you and your business.

Solution for: Application Scenario:
Visual Alerting for noisy environments Warehouses, Workshops, Factories, Bars, Call Centres
Visual Alerting for quiet environments Libraries, Hospitals, Churches, Theatres
Visual Alerting for the Hard of Hearing Home, Student Accommodation, Hotels, Nursing Homes
Visual Alerting for additional security notification Airports, Retail, Transport Logistics, Construction Sites

Along with its wide variety of application environments, the Algo strobe alerter also has a number of uses. Offering 360 x 180 degree visibility and a range of flash pattern options, the strobe alerter can be used for; alerting and notification of telephone calls, emergencies, and/or safety and security events. The strobe alerter can be particularly useful for use with people who experience hearing difficulties.

Easy to Install

Algo’s strobe alerter can be easily integrated in to any VoIP environment, hosted or premise PBX. With an option for ceiling or wall mount fitting, the strobe alerter can be positioned to the user’s preferred position. For environments that require both visual and audio alerting, the strobe alerter can also be used with the Algo 8180 SIP alerter.

Web Interface

Through Algo’s web interface, strobe alerters can be remotely managed and allow you to select one of 16 programmed light patterns.

Auto-Multicast

With Auto-Multicast, multiple strobes may be operated simultaneously and synchronously using just one SIP extension.

For more information on the Algo strobe alerter, please see our webpage. Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.