This year will mark our 3rd year of exhibiting at the Convergence Summit South, taking place at Sandown Park Racecourse on the 7th & 8th October. Joining us this year will be Sangoma, Snom, Gigaset and Yealink.
The exhibition is free to attend and is a great opportunity to meet new and existing clients.
Please register your attendance below and don’t forget to come and visit us at stand 73!
Here is a guide on how to set up a Snom 760 to be able to view the video stream from a Alphatech IP bold door entry unit.
1. Log in to the web user interface of the Snom 760
2. Go to Function keys
3. Select a key to active the video stream and set the fields to the following
Context —> Active
Type —–> Action URL
Number —-> http://IPADDRESSOFBOLD/snom01.xml ,
Short text —-> Description of button.
4. Once the following fields have been set click apply and then save.
5. To view the stream go to the Snom 760 and press the function key that has been assigned to active the stream of the video.
5b. To stop the stream press the X button on the Snom 760.
The 2N door intercoms have built in XML that allows you to stream the video feed from the camera directly onto the screen of a snom phone (760, 821, 870 models only).
This works by getting a static JPEG image and refreshing it frequently to make it appear as a video.
The URL you need to use is:
http://ip.addr.of.2n:80/enu/snom-video.xml
** Make sure to edit the URL so that it actually contains your 2N units IP address **
Now you need to browse to the web UI of your snom phone and add your 2N intercom to the directory. In the number field, enter the extension number of the 2N (the unit it presents as its Caller ID). Then in the Action URL field enter the URL shown above. Click the Add button to add the directory entry.
Now when you receive a call from your door intercom, the video stream will be shown on the display of your snom phone.
Please note, we recommend that you have the following firmware versions on each unit as a minimum:
Snom: 8.7.3.25
2N: 2.10
If you have any problems getting this to work, please email us at support@provu.co.uk.
We are pleased to confirm that snom have issued a new price list with some reductions in price to the 710, 720 and 760. In addition with the recent strengthening of the Pound against the Euro we are also applying some further adjustments that will reduce pricing on some of the other models as well.
These price reductions have been applied as of today Monday 2nd March 2015 and are available to view on ProSys our reseller portal. If you do not have a ProSys login or have forgotten your username and password please call the sales team on 01484 840048.
Once again ProVu will be exhibiting at the Convergence Summit North and this time it is being held at the International Centre in Harrogate on 17th and 18th March.
This is a great opportunity to come and meet the ProVu team and view the latest products from snom, Konftel, Gigaset and Sangoma.
On display this year we will be featuring the exciting Gigaset Maxwell 10 tablet phone plus their latest cordless handsets. We will also have the very latest phone designs from snom with their D7 series. Sangoma will also be showcasing their new mini SBC which is designed for small companies and branch offices with call handling from 5 to 16 calls. And for the first time we will be joined by Konftel with their range of conference phones which support SIP.
We will be located on stand 47 and we would love to meet as many of you as possible. All you need to do is register to attend at the link below.
Pre Register Now to attend the show
We look forward to meeting you at the show and if you have any queries or would like to arrange a meeting please drop us a line at contact@provu.co.uk.
We have reports of issues with DTMF tones on a snom Meeting Point, particularly when (but not limited to) dialling in to hosted conference facilities.
The user types the access code or conference PIN in correctly, but they are advised that the code is incorrect.
This is because the microphone on the Snom Meeting Point is picking up the DTMF that is played back when the user types a digit. The phone then sends this code twice (once from the actual key press using RFC2833 and once from the microphone using inband DTMF).
There are a couple of settings you can change on the Meeting Point to stop this happening depending on your users preference:
Please Note: The Meeting Point must be on firmware 8.7.3.25 or newer or the settings will not be present in the device
1) DTMF Volume:
http://wiki.snom.com/Settings/dtmf_volume
Reducing this to a lower setting (1 or 2) may be enough, but setting it 0 will stop the playback of the DTMF tones. This may not be desirable if the customer wants to hear the DTMF being played back to them so they know the key press has definitely registered.
2) DTMF Microphone Delay:
http://wiki.snom.com/Settings/dtmf_micro_delay
This setting temporarily disables the microphone when a DTMF key is pressed, to stop it from picking up the tone being played back through the speaker. Set this to 1000 so that it delays for 1 second (it is off by default).
The settings do not appear in the web interface so you will need to use the dummy setting URL to save these changes. Simply type either of the following URLs into the web browser on your PC (that is connected to the same network as the Snom):
http://ip.addr.of.snom/dummy.htm?settings=save&dtmf_volume=0
http://ip.addr.of.snom/dummy.htm?settings=save&dtmf_micro_delay=1000
You need to change ‘ip.addr.of.snom’ to the actual local IP of the Snom Meeting point.
Thats it! Your Meeting Point should now connect to hosted conference rooms without issue.
If you have followed the steps above and are still having issues please email support@provu.co.uk.
The new snom D715 IP phone is now in stock and available at ProVu. This new model replaces the previously popular 715 and has all the same features and auto provisioning capabilities of its predecessor.
The only significant change is to the colour of plastic which is now black. The D715 is in the same form as snom’s 710 but the D715 has the advantage of dual Gigabit Ethernet ports for faster data throughput and a USB port for connecting either a USB headset, bluetooth headset, WiFi dongle or the D7 expansion module.
The new snom M700 DECT roaming system is now in stock at ProVu. This new multi-cell DECT cordless system is ideal for providing constant call coverage over large areas and multiple floors for example hospitals or universities, warehouses and large office buildings for users that are always on the move.
Our reseller’s can find trade pricing on ProSys our reseller portal. If you are a telecoms reseller and are interested in becoming a ProVu partner please fill out our reseller application form.
We are delighted to announce that we have made some adjustments to the snom handset pricing in line with snom’s newly issued price list. In most cases there have been some small reductions, but in the case of the snom 320 there has been a significant reduction of nearly £30.00.
With a new suggested retail price of just £85.00 the snom 320 is now looking extremely competitive and with a well established proven track record for quality and reliability we feel sure this will breathe new life in to this excellent handset.
Our reseller’s can find trade pricing on ProSys our reseller portal. If you are a telecoms reseller and are interested in becoming a ProVu partner please fill out our reseller application form.
For some time now both snom and Yealink have adopted the more Green policy of supplying IP phones and PSUs separately and at ProVu we took it upon ourselves to maintain the old part codes that had previously included them. This has caused one or two issues and some confusion and so to keep things simple and clear we will be dropping the old part codes that had previously included the PSU.
We plan to delete the PSU included part codes from the 1st September 2014 and from then on our customers will need to order any PSU separately and in addition to the IP Phone when required.
Buying the PSU separately from the phone will not increase the price of purchase.
See table below of what you will need to order instead:
| Old order code | What to order instead |
|---|---|
| snom300-withPSU | snom300 + Snom-psu |
| snom320-withPSU | snom320 + Snom-psu |
| snom710-withPSU | snom710 + Snom-psu |
| snom720-withPSU | snom720 + Snom-psu |
| snom760-withPSU | snom760 + Snom-psu |
| T19P | T19PN + PSU-UK |
| T20P | T20PN + PSU-UK |
| T22P | T22PN + PSU-UK |
| T26P | T26PN + PSU-UK |
| T28P | T28PN + PSU-UK |
| T32G | T32GN + PSU-UK-T3 |
| T38G | T38GN + PSU-UK-T3 |
| T41P | T41PN + PSU-UK |
| T42G | T42GN + PSU-UK |
| T46G | T46GN + PSU-UK-T3 |
| T48G | T48GN + PSU-UK-T3 |
| VP530 | VP530N + PSU-UK-VP |
This change only affects snom and Yealink desktop phones. snom and Yealink DECT and conference phones will not be affected.