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Yealink Teams – How to setup a screen lock

If desired on your Yealink Teams phone you can set a screen lock to prevent unauthorized people from making changes to your device, scheduled meetings or prevent them from making outbound calls. When the screen is locked you can still answer incoming calls.

Step 1 – Press your account icon in the top right hand corner where it shows your account’s presence status

Step 2 – Select ‘Settings’

Step 3 – On the settings page scroll down and select ‘Device Settings’

Step 4 – On the ‘device settings’ page find ‘Phone Lock’ and move ‘Lock Enable’ to the ‘ON’ position. Once you have done that enter a PIN with the minimum length of 6 digits, and then enter the digits again to confirm them. You may also wish to decrease the idle time-out to something less that 15 minutes as there’s no way to manually lock the device.

Step 5 – When your phone screen locks it should change to the one shown in the image below, press the padlock icon and enter your pin to unlock to the device.

If you would like to disable screen lock, go to ‘Settings’ > ‘Device Settings’ and change ‘Phone Lock’ to disabled. If your device is forcibly being set with a screen lock you must speak to your system administrator about getting it disabled.

If you have purchased your Yealink Team’s devices from ProVu and you are having difficulty with this blog post, or anything else related to your device please send an email to support@provu.co.uk explaining your issue.

How to enable Hybrid Mode on Yealink Teams Devices

The following blog post was done with a T56A running firmware version 58.15.0.124. The same steps should apply to the following models on the latest firmware version: T55A, T56A, T58A, CP960, MP54, MP56, MP58

You can enable hybrid mode directly through the web user interface of the Teams device. This allows you to use a SIP account to make and receive calls, as well as using your Teams account.

Part 1 – Enable Hybrid mode

Step 1 – Access the web user interface of the phone by entering the IP address of the device in to a web browser. You need to specify ‘https’ and port ‘443’, (Example: https://192.168.1.15:443) in order for the login page to load otherwise you will see an error saying this site cannot be reached.

Step 2 – Once you are presented with the login page for the web user interface, login to the device. By default the credentials are ‘admin’ for the username and password.

Step 3 – Select Hybrid mode down the column to the left and choose basic. When the page loads move the ‘Hybrid Mode’ slider to ‘ON’.

You will then be presented with two settings, SIP Idle timeout and Quick Ball. The SIP Idle timeout configures if the device should revert back to teams mode after a period of inactivity. The Quick Ball mode is a handy setting that when enabled presents a little button on the screen to flick between teams mode and Hybrid (SIP) mode.

Step 4 – Once you are happy with the settings picked click confirm and the phone will restart.

Step – 5 Once the phone has restarted login to the web user interface and click ‘Account’ to setup your SIP account on this device.

Note: If you have Quick Ball turned off, you will need to follow the steps below to access Hybrid mode from the phone user interface otherwise you can easily flick between the two modes via the Quick Ball.

Part 2 – Access SIP (Hybrid mode) from the Phone User Interface

Step 1 – From the settings menu go to ‘device settings’, or when on the sign in screen click the cog symbol highlighted in the image below.

Step 2 – When the new page opens click ‘Device settings’

Step 3 – Once on the ‘device settings’ page scroll down to ‘Hybrid Mode’ and you should see the page as shown in the image below. To proceed to access ‘Hybrid mode’ click ‘Access Survivability App’

If you would like to quickly switch between your teams and SIP account I would recommend turning on the Quick Ball feature. This will allow you to change between Teams mode and Hybrid mode at the click of a button. The ‘SIP Idle timeout’ configures if the device should revert back to teams mode after a period of inactivity.

Step 4 – Once you have clicked Survivability you will see a similar screen to the one below and if you have an account registered you can start placing and receiving calls.

In the image below you can see a little circle in the bottom right corner saying teams. This is the Quick Ball to easily change modes, otherwise press the two lines at the bottom of the screen to go back to teams mode and follow the steps above to get back in to hybrid mode.

If you have purchased your Yealink Team’s devices from ProVu and you are having difficulty with this blog post, or anything else related to your device please send an email to support@provu.co.uk explaining your issue.

Yealink Teams – How to login to your Teams account on a Yealink Teams Device

This blog post was created with a T56A on firmware version 58.15.0.124 but the process should be the same across all Teams desk phones.
 In order to login to a Yealink Teams device, you need a certain subscription as outlined in this blog post.

Method 1 – Using an internet capable device with a login code

Step 1 – Follow the instructions on the login page of your Yealink Teams device, example shown in the image below, it tells you to web browse to the following URL on an internet capable device: https://microsoft.com/devicelogin

Step 2 – Once you’ve browsed to that URL enter your login code from your devices login screen.

Step 3 – Once you’ve entered the code, you will be presented with a page to enter your email address.

Step 4 – Once you’ve entered your email address, you will then be asked to enter your password for this account.

Step 5 – Once you have done that, your phone will automatically sign-in to your teams account and the web page will tell you to close the page. If your phone is nearby you may see it automatically start to log you in and then your phone will display this page. Click ‘Got it’ to start making or receiving calls.

Method 2 – Using the phones user interface

Step 1 – On the device’s login page, press “Sign in on this device”

Step 2 – Once you have done that a new screen will load asking for your to enter your Microsoft Teams email address, Once you have done that click the sign in button.

Step 3 – Another screen will then load asking you to enter the password for the Microsoft Teams account you are trying to sign in with.

Step 4 – Once you have done that, it will cycle through some more screens and eventually, it will have signed in to your Teams account on this device. Click ‘Got it’ and you can start to make and receive calls.

If you have purchased your Yealink Team’s devices from ProVu and you are having difficulty with this blog post, or anything else related to your device please send an email to support@provu.co.uk explaining your issue.

How to Ease the Transition of your Yealink Devices Webinar

Ease the transition of your Yealink devices with our latest Yealink webinar! Hosted by our Head of Sales, Anna Maria Marzec-Smith, we will be covering the support and guidance we can offer to help you transition from Yealink’s now EOL T2 & T4 series, to the next generation of Yealink devices.

Register now to get our top sales tactics to identify and drive the unique features Yealink’s next generation brings to grow your customer base. What’s more, you will also get a sneak peak at Yealink’s upcoming devices as well as getting a head start levelling up your portfolio!
Topics the Webinar will cover

  • Transitioning your Yealink Devices – What are the replacements?
  • How we can support your transition
  • Top Sales tactics for identifying & driving unique features & benefits
  • What’s next – Products coming soon

Sign up today!

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to find out how to level up your Yealink Portfolio today!

New 3CX Virtual Training Dates Released

3CX Virtual Training - Summer 2021

Looking for a solution that enables your partners to work productively from anywhere? 3CX offers you a variety of options, whatever your customers’ preferences. Join our upcoming training courses to discover how you too can offer a feature-rich PBX with minimum management.

Whether you’re new to 3CX or are an accredited partner, develop your knowledge with our upcoming virtual training courses. These courses are free to attend and open to all. Designed to give you a better understanding ot VoIP technology and the 3CX phone system, our courses aim to support you in:

  • Increasing Sales
  • Improving customer satisfaction
  • Learn how to deploy and maintain systems more efficiently
3CX Basic Training

3CX Basic Training - June 2021A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training

3CX Advanced Training - July 2021Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find out more & Register

Registration is free, simply complete our sign up form to virtually be there! Our team will be on hand throughout these courses to answer any questions you may have. Our courses are designed to provide you with all the information you require to sit the Basic and Advanced certifications. To become an accredited 3CX partner, you will need to sit the relevant exam on the 3CX portal.

Join the Sangoma University for your free training

Hybrid working is on the horizon, as more and more companies begin to adopt this working style, Sangoma SBCs can offer a powerful solution to help you securely support this new way of working. Not to mention, they can also provide a cost-effective solution in preparation of the ISDN switch off.

Why not ensure that you and your team are ready for what the future holds and increase your team’s knowledge with Sangoma’s online university! These courses enable you grow your understanding of Sangoma’s solutions as well as Sangoma SBCs.

Best of all, these courses are absolutely FREE! So why not build your Teams knowledge and get a head start future proofing your solutions.

Sangoma SBC Essentials course

Broken into 9 easily digestable chunks, the SBC essentials course offers everything you need to get started with SBCs covering many topics, including:

  • How & Where to use SBCs
  • Sangoma SBC Models
  • SBC Network Topologies
  • Initial Setup & Configuration
  • SIP Profiles
  • Remote Phone setup
  • SIP Trunking setup
  • SBC security settings
  • Troubleshooting options

Why not also try one of the many other FREE Training course Sangoma’s online university offer and expand your teams knowledge and portfolio.

Discover Sangomas’s Online Courses

Need an extra helping hand? Order through us to get additional benefits!

Annual support contracts

Benefit from annual support contracts with ProVu, allowing you to access direct support for when you need us the most.

Extended hardware warranties

Get covered with our extended hardware warranties. Rest easy knowing your hardware will be covered for the duration of your contact agreements.

Remote installation services

Our Tech Team are on hand to remotely assist with your installations. Rest assured knowing products are up and running correctly.

Join Sangoma’s University

SBCs available from ProVu

Need to know more? Get in touch with one of our technical sales team member, simply call 01484 840048 or email contact@provu.co.uk

Gigaset’s new Mini Multi-Cell update might be the solution you have been looking for!

Did you know about the latest Gigaset N670 software upgrade*? Yes? Well did you also know what the upgrade means for the future of multi-cell solutions? Gigaset’s latest software upgrade allows the N670 base station to act in a similar way to a repeater, improving the range of Gigaset handsets. However, unlike a repeater, N670IP will work over IP, making it easier to install and configure without needing a power socket. All you need is a PoE enabled network cable and away you go!

Meet the Mini Multi-cell solution! A perfect solution for those that need to cover a larger area but don’t have the need for a full scale multi-cell solution.

There are now more benefits for using Gigaset’s N670:

Increase the reach of handsets (each base station has a range of up to 50m indoors and 300m outdoors)
Supports up to 20 handsets
Repeaters would normally support 2 simultaneous calls, whereas the N670IP in a mini multicell setup will provide up to 8 simultaneous calls.
Same price range as a repeater
Easy installation with simple visualisation via web interface

Explore the N670

SL750H PRO Maxwell C S650H R650H

*Software version referred to is version 2.39.

Brand new Microsoft Teams devices from Yealink!

Brand New Yealink Products are now available!

With a wide range of new Microsoft Teams certified products from Yealink now available, there is no better time to expand your Yealink portfolio. From the comfy, everyday use headsets, to the intuitive all-in-one UC workstation, and the adaptable IP Video conferencing systems – there’s something for everyone!

Explore the latest and greatest from Yealink…

WH62 WH63 WH66 WH67

MP50 MP54

A20 CTP A30 CTP VC210

MVC840 MVC940

Discover Yealink’s Teams Devices

Want to know more about Yealink’s latest and greatest? Get in touch with a member of our team today! Call us on 01484 840048 or email contact@provu.co.uk

Join us for the upcoming DrayTek Webinar

Join us for our new DrayTek Wi-Fi & Mesh solutions webinar at 11am on Thursday 10th June! Register now to discover more about how to set up and manage a DrayTek Wi-Fi Network System and the key benefits they bring to home and office environments.

Jason Pryke Richard Sutherland Mihai Cretu

Designed for installers and resellers looking to learn more about DrayTek’s incredible range of Wi-Fi products, the webinar will be jointly hosted by our own Technical Sales Executive, Jason Pryke as well as DrayTek’s Account Manager, Richard Sutherland and Technical Account Manager, Mihai Cretu.

Register for FREE today!

Vigor AP912C Vigor AP903 Vigor AP810

The DrayTek webinar will cover:

2.4 and 5Ghz pros and cons
Security of Wi-Fi
Setting up multiple tagged SSIDs (VLANs)
Mesh, and VLANs over Mesh
Useful features including: Mobile device management, Schedule Wi-Fi, Radius server and Roaming
How to deal with poor Wi-Fi coverage
Site survey using “Diagnostic” tools available on APs and 3rd party tool
Centralised management using VigorACS with a focus on STUN

Register today to join us!

With access to the entire range of DrayTek routers, switches and access points, we can help you to piece your whole solution together. To speak with a member of our team or to get your free router provisioning template set up, please call 01484 840048 or email contact@provu.co.uk.

ProSys Top 5 Features

Our top 5 features for using ProSys

ProSys offers some features you may not be aware of or maybe you just need a reminder that it can do more than you think! Here are some of our favourite features on how to better use ProSys.

One Stop Shop

Benefit from ProSys’ one stop shop. Get access to 1000s of products from the leading manufacturers of VoIP hardware as well as all the necessary essentials for your installations. ProSys gives you the ability to drop ship orders white-labelled with your branding direct to your customers’ sites
Access real-time product information

Save your web team time by automatically populating product information including descriptions, EAN and real-time stock levels. Plus you can access a feature-rich product image library complete with data sheets and installation manuals.
Custom provisioning templates

Our support team will work with you to create your customised provisioning templates with all the standard provisioning settings you require for your customers hardware. If you have multiple templates, you are able to select the required file when processing your orders along with any device specific configuration.
Remote device management

Update the configuration settings of devices already deployed via ProSys management. Saving you time and money without having to send a technician to site or do confusing customer walk-throughs.
Updated Accounts Information

Link your accounts team directly into ProSys. Giving them access to key account information such as current statements and outstanding invoices. Even credit information including limits, terms as well as balance. This information is also available as an API, to save your team time by feeding the information directly to your accounting software.

What’s more, you are able to request as many ProSys logins you require for your staff. We have a number of access permissions if you require restriction to certain information and features.

Get started with ProSys today and enjoy the benefits!

Want more info, get in touch