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Join us for the upcoming DrayTek Webinar

Join us for our new DrayTek Wi-Fi & Mesh solutions webinar at 11am on Thursday 10th June! Register now to discover more about how to set up and manage a DrayTek Wi-Fi Network System and the key benefits they bring to home and office environments.

Jason Pryke Richard Sutherland Mihai Cretu

Designed for installers and resellers looking to learn more about DrayTek’s incredible range of Wi-Fi products, the webinar will be jointly hosted by our own Technical Sales Executive, Jason Pryke as well as DrayTek’s Account Manager, Richard Sutherland and Technical Account Manager, Mihai Cretu.

Register for FREE today!

Vigor AP912C Vigor AP903 Vigor AP810

The DrayTek webinar will cover:

2.4 and 5Ghz pros and cons
Security of Wi-Fi
Setting up multiple tagged SSIDs (VLANs)
Mesh, and VLANs over Mesh
Useful features including: Mobile device management, Schedule Wi-Fi, Radius server and Roaming
How to deal with poor Wi-Fi coverage
Site survey using “Diagnostic” tools available on APs and 3rd party tool
Centralised management using VigorACS with a focus on STUN

Register today to join us!

With access to the entire range of DrayTek routers, switches and access points, we can help you to piece your whole solution together. To speak with a member of our team or to get your free router provisioning template set up, please call 01484 840048 or email contact@provu.co.uk.

ProSys Top 5 Features

Our top 5 features for using ProSys

ProSys offers some features you may not be aware of or maybe you just need a reminder that it can do more than you think! Here are some of our favourite features on how to better use ProSys.

One Stop Shop

Benefit from ProSys’ one stop shop. Get access to 1000s of products from the leading manufacturers of VoIP hardware as well as all the necessary essentials for your installations. ProSys gives you the ability to drop ship orders white-labelled with your branding direct to your customers’ sites
Access real-time product information

Save your web team time by automatically populating product information including descriptions, EAN and real-time stock levels. Plus you can access a feature-rich product image library complete with data sheets and installation manuals.
Custom provisioning templates

Our support team will work with you to create your customised provisioning templates with all the standard provisioning settings you require for your customers hardware. If you have multiple templates, you are able to select the required file when processing your orders along with any device specific configuration.
Remote device management

Update the configuration settings of devices already deployed via ProSys management. Saving you time and money without having to send a technician to site or do confusing customer walk-throughs.
Updated Accounts Information

Link your accounts team directly into ProSys. Giving them access to key account information such as current statements and outstanding invoices. Even credit information including limits, terms as well as balance. This information is also available as an API, to save your team time by feeding the information directly to your accounting software.

What’s more, you are able to request as many ProSys logins you require for your staff. We have a number of access permissions if you require restriction to certain information and features.

Get started with ProSys today and enjoy the benefits!

Want more info, get in touch

Level up your portfolio with Yealink’s W53P DECT handset

Level up your portfolio with Yealink’s W53P! Replacing the now end of life W52P DECT package, the W53P offers a host of benefits over its predecessor while building on what made the W52P so great.

Key Features include:

  • Expandable up to 8 DECT cordless handsets
  • Supports 8 simultaneous calls per base station
  • Compatible with the W60B base station in conjunction with the W53H and W56H
  • Increase range with up to 5 DECT repeaters per base station
  • Support for up to 2 simultaneous calls per handset
  • Handset range: 50 metres indoor, 300 metres outdoor

Flexible and reliable, the W53P offers a scalable and efficient communication system, with support of up to 8 handsets and 8 concurrent calls. The W53P is ideal for small to medium sized businesses. But don’t just take our word for it, take a look yourself with our upgrade offer!

Upgrade Offer

Interested in getting your hands on the W53P? Claim your exclusive discount of up to 50% off RRP. But hurry, this incredible offer ends 8th May 2021!

Place your order

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to find out how to level up your Yealink Portfolio today!

The ProVu Team

ProSys: A History of…

Brief History of the award winning Prosys

ProSys is our award-winning ordering and provisioning system designed and built by our very own in-house development team. Launched in 2006, our ProSys reseller portal sought to make a user friendly, simple web interface system for ordering , provisioning and post-deployment management of Customer-premise equipment (CPE).

 

The Future?

There have been many updates with our ProSys portal and we are always updating and refining this useful tool to bring you the very best.

If you have any ideas on how to improve ProSys or any ideas that will make the platform more helpful to your needs, please feel free to get in touch. Our technical team are always open to new ideas.

If you would like more information or would like to try ProSys Phone Management out for yourself please contact us on 01484 840048 or email contact@provu.co.uk

Prepare, Protect & Provide with Sangoma SBCs

There’s a lot to consider at the moment. With a hope of returning to the office on the horizon, hybrid working and the ISDN switch off looming, ensuring your solutions are future-proof should be a top priority.

PREPARE for the ISDN Switch off

Customers reluctant to switch over to SIP

 Inserting an SBC with TDM enables calls to flow in and out of the PSTN – the SBC will act as a pure gateway converting SIP to ISDN.

PROTECT – With Sangoma’s Hybrid SBC products you can offer an all-in-one solution. Incorporating the features and security benefits of an SBC combined with a gateway, these devices are a great way to future proof systems. To convert a Sangoma SBC into a hybrid solution, you will need to install a Sangoma TDM card (i.e. a101, a102, a104) into an enterprise-grade SBC appliance.

PROVIDE flexibility as a business throughout from remote working to changing your strategy on communications.

Customers who decide to use SIP Trunking

 Hybrid SBCs offer a cost advantage and provide more flexibility. In this instance, the SBC makes routing decisions based on cost, configuration or availability.

Customers looking to accommodate hybrid workers

 Support for remote workers and local IP phones can all be hosted from a Sangoma SBC.

Find out more

Discover our SBC Range

Contact us today to discover how we can help you to future-proof your customers’ solutions with Sangoma Hybrid SBCs. With a range of services designed to suit you, we can provide annual support contracts, extended hardware warranties and remote installation services to help give you and your customers peace of mind. Simply call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

The 4 Tools of ProSys

The 4 Tools of ProSys

ProSys is made up of 4 distinct tools which have been refined to make the delivery of Customer-premises equipment (CPE) simple; saving you time and money.

Ordering, Provisioning, Management and Integration are the four tools that make up ProSys. With flexibility in mind, ProSys allows you to pick and choose which features your business needs. With no start up or commitment costs, ProSys offers you the choice of which tools are right for you.

Growing year on year and strength to strength, ProSys has seen more businesses integrating it as a key component of their ordering process. Don’t just take our word for it though, take a look at how ProSys users did in 2020.

The 4 Tools

Ordering

Product ordering and selection is effortless with a simple search feature, allowing you to quickly find the products you need and see real-time pricing & availability for each product. ProSys is also able to automatically calculate the appropriate carriage to your chosen address as you build your order.

Even better, ProSys gives you the option to directly drop-ship your orders straight to your customers’ site along with your personalised branded despatch note, where you can include your own company logo and contact details. This means you don’t need a warehouse to house products making life a little bit easier for your business.

Through ProSys Ordering you have access to multiple delivery options from DPD, APC and more, including priority timed service options. Allowing ProSys to offer you a service for every eventuality.

Provisioning

Developed in house the ProSys provisioning platform is an award winning system that works across leading SIP hosted telephony platforms as well as leading brands of IP phones and routers. Allowing you to automatically provision your ordered devices with custom settings and ship them directly to customers. This zero-touch service allows out-of-the-box connectivity, simply power up and connect to the internet, with no manual set-up. ProSys adopts secure client certification methods of provisioning, ensuring the highest level of security for your provisioned devices.

Our support team will work with you to create your customised provisioning templates with all the standard provisioning settings you require for your customers hardware.

For our resellers who already have access to a 3rd Party provisioning platform we are able to simply provision the provisioning server URL on to your devices, so that when they are plugged in for the first time, they are redirected to get all the settings required.

By eliminating the need for manual set ups, ProSys saves you unnecessary set up costs, as well as reducing customer support times. With next day delivery as standard, you and your customers can enjoy the very best, hassle-free experience.

Management

Once devices have been provisioned with ProSys you are able to manage their settings remotely via the management tool. Giving your support staff the ability to view and manage your entire deployment of phones and routers as well as access information such as:

  • View and monitor all deployed phones & routers
  • Search for phones by MAC address or phone number
  • Edit settings eg. change SIP username and passwords
  • Manage phone & router firmware upgrades in a controlled manner
  • Keep logs of phone & router status and errors
  • Maintain log of firmware updates

ProSys also allows you to adopt phones that have been purchased elsewhere. With simple and easy adoption process, we are able to add your existing devices on to the provisioning platform, allowing you to see and manage all your deployed devices in one place.

Integration

With ProSys APIs and integration tools you are able to get information including; real-time pricing, stock availability, images and data sheets for all of the products we supply and display them on your own website or customer portal.

Using our ordering API, the orders your customers and staff place via your website can be fed directly into ProSys, saving you valuable time and reduces the chance of errors.

You will require a programmer to set up the API integration, however we will be on hand to answer any questions and to help with the testing processes.

Get started with ProSys and the 4 tools today and enjoy the benefits!

You are able to request as many ProSys logins you require for your staff and also able to set access permission to those account. Allowing you to restrict accounts to certain information and features. Get started with ProSys today!

Want more info, get in touch

ProVu Awarded Snom Platinum Distributor Status 2020/2021

We are thrilled to be awarded Snom’s Platinum Distributor status for the second year in a row!

ProVu & Snom have been through a lot, from being Snom’s first UK distributor in 2002 to the many years we have worked alongside each other to supply and support Snom’s premium products. So a heartfelt thank you to the dedicated Snom Team for this award and sometime in the future (hopefully not too distant) we can celebrate properly!

Thank you

To discuss your Snom requirements with one of our experts simply call 01484 840048 or email contact@provu.co.uk.

Supported Microsoft Teams Subscriptions on Yealink Teams Devices

At the time of writing, and to the best of our knowledge these are the requirements to be able to log in to a Yealink Teams device with a Microsoft Teams account.

You will need one of the following Microsoft subscriptions, but these do not allow PSTN calling. It’s only possible to communicate with other Teams users on your system. Please also note you can not login with a free to use Microsoft Teams account.

Supported Microsoft Teams Subscriptions:

  • Microsoft 365 Business Basic

  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft 365 E3 or A3

  • Office 365 E3 or A3

If you want to place PSTN calls you will also need an additional subscription to the Microsoft 365 Business Voice service (available for qualifying plans only) or have a Microsoft 365 E5 service.

Please be aware that Microsoft 365 and Office 365 are not the same.

Below are some links so you can compare the available services, but make sure to read the small print to fully understand which services are offered and which are excluded with the plan. If you are still unsure I’d recommend reaching out to Microsoft and explaining your interest and requirements.

Compare Microsoft 365 Business Plans

Compare Microsoft 365 Enterprise Plans

Compare Office 365 Plans

Compare Microsoft 365 Business Voice & Microsoft 365 E5

Discover more about Yealink Teams Devices

Important: Additional Microsoft plans are required for the Yealink Microsoft Teams Rooms Systems. This page can be used to identify which plan you will need.

2N’s New Access control unit M

Introducing the new 2N Access Unit M, a simple to install access control unit specially designed for modern offices. Compact and sleek, the Access Unit M offers easy installation to internal and external door frames as well as being its own controller and reader all in one. With a unique, compact form factor, the Access Unit M is one of 2N’s most discreet devices yet.

Get more from the Access Unit M

Featuring a scratch-proof glass front panel, this smart device is ideal for a wide variety of applications and is available in a range of variants to suit your requirements:
  • RFID
  • RFID combined with mobile access via Bluetooth
  • RFID with keypad
Compatible with 2N’s popular Access Commander software, you can remotely control your system and monitor the status of connected devices from one easy to use dashboard. With a new license framework due to be launched next week (19th April), Access Commander has never been simpler to quote for your customers. Simply select one of the four categories to enhance the Access Unit M.

  • Basic (free) – 5 devices, 50 users, basic functions
  • Advanced – 30 devices, 300 users, advanced features
  • Pro – 100 devices, 1000 users, professional features
  • Unlimited – unlimited number of devices and users, professional functions

Explore the 2N Access Unit M

Register for our 2N Webinar
Want to find out more about 2N’s incredible range of products? Register now to join our, Head of Sales, Anna Maria Marzec-Smith and 2N’s own Distribution Manager, Matt Raban on Wednesday 28th April at 11 am to discover more about how 2N can help you to grow your business.

Claim your FREE place today!

Back by popular demand – The 2N Webinar!

Back by popular demand, register now to join our next 2N webinar! Exploring 2N’s industry leading IP door entry and access control solutions, this webinar is ideal for everyone looking to find out more about 2N. Whether you are new to 2N or are already a reseller, we can help direct you to your ideal 2N products to grow the solutions you offer.

Register now to join our, Head of Sales, Anna Maria Marzec-Smith and 2N’s own Distribution Manager, Matt Raban on Wednesday 28th April at 11 am to discover more about:

  • 2N’s leading IP door entry and access control range
  • How to remotely manage deployments via 2N’s Access Commander
  • ProVu’s 2N services including consultation, pre-commissioning, white-labelled installation and expert technical support
 2N Access Commander

Find Out More & Register

Register now to discover how our specifically designed services can help you to create additional revenue through 2N.