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Yealink

Yealink’s new T27G is now available to order

Yealink’s new T27G IP desk phone is now in stock and available to order from ProVu. This new phone offers an upgraded version of the T27P and will eventually become its replacement. We believe this will be a welcomed update with a new range of additional features offered at the same price.

What’s New?

  • Gigabit pass through
  • USB2.0 port (pending compatibility with Yealink’s BT40 and WF40 dongles)
  • Opus codes support for better audio quality
  • Device performance enhancement, faster response on the phone’s user interface

Up to date pricing and stock levels can be viewed on our reseller portal ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys account request form.

Yealink W52P & RTX 4002P – Setting up Daisy Chain

Yealink W52P & RTX 4002P – Setting up Daisy Chain

*RTX4022P can not be set up in Daisy Chain with 3rd party devices such as Gigaset and Yealink*

* Requires RTX PC Software *
* Maximum of 3 Repeaters in a Daisy Chain *

1) Enable Repeater mode on the W52P:

– Press OK on the W52H ‘handset’ and then go to settings. Choose “System Settings” and then select “Repeater Mode”.

2) Pair the first RTX repeater in the chain to the base:

– Plug in the RTX repeater for 1-5 seconds (We count to 3) and then unplug it.

– Plug it in again and leave it. The LED indicator on the RTX repeater will then flash slowly (This means the repeater is ready for manual registration).

– Press the paging key on the W52P base until the “Handset” LED light on the base starts flashing.

– The LED on the RTX repeater will now change to flash faster than it did before.

3) Assign a repeater number to the RTX repeater from 2 to 7, for up to 6 repeaters. (The W52P takes repeater number 1)

– Dial #*9 on the W52H ‘Handset’, it will stay on this call for the duration of this procedure. The LED on the repeater will be lit solid.

– Press a number between 2 and 7. The LED indicator on the repeater will flash a corresponding number of times and then stay solid.

– Accept the registration by pressing the * key and end the call on the W52H ‘Handset’.

4) Configure the repeater:

– Connect this repeater to the RTX USB cable, power supply and your PC.

– Load the RTX software on the supplied CD.

– Select the COM port the USB cable is connected to.

– Press the “load” button.

– Write down the “RFPI” number from the “Repeater” section.

– Disconnect this repeater but do not close the software.

4.1) Configure the next repeaters

– Connect the next repeater that will be used in the daisy chain.

– Type the “RFPI” number you have written down into the “RFPI” box in the “Network Device” section.

– Tick the “Ignore Hop Control” box and optionally the “Monitor Beep” if you want that on (useful for testing).

– Increment the “RPN” number in the “Repeater” section. This need to go up by one for each repeater in this chain.

– Press “Save”.

– If this isn’t the last repeater in the chain, click “Load” and write down the “RFPI” number from the “Repeater” section (This will then be used by the next repeater in the chain in it’s “Network Device” section).

– Pair this repeater to the base by following the procedure in steps 2) & 3).

* Repeat step 4.1) for each repeater in this chain.

* Repeat steps 2) to 4.1) for each chain.

Yealink T46G and T48G certified for use with Skype for Business Online

Yealink has announced that the Yealink T46G SFB and T48G SFB have now been certified by Microsoft for use on the Skype for Business Online Service platform.

“Gaining accreditation for Skype for Business Online Service can only strengthen the case for adoption of Yealink handsets,” commented Yealink UK’s Skype for Business Product Specialist, Brett Kershaw. “Access to PSTN conferencing creates an effective and affordable dial-in conference service whilst the cloud PBX enables simple integration with PC, Mac and mobile devices.”

The other models in the Yealink’s T4x Skype for Business range are currently undergoing accreditation testing. These are expected to be certified by Microsoft for use on the online platform within the next few weeks.

Both the T46G SFB and T48G SFB feature large colour displays these executive level phones, offer Gigabit Ethernet connectivity and advanced features such as Outlook calendar synchronisation and meeting join functionality.

 

Yealink RT10 ‘End of Life’ Notice

 Yealink RT10 End of Life

We have been informed by Yealink that the RT10 DECT Repeater is now End of Life and is no longer available to purchase. The RT10 will be replaced by the new Yealink RT20. Until the new RT20 is available you are able to use the RTX 4002 as a compatible repeater for use with both the W52P and W56P.

If you have any queries or would like to discuss how these changes may effect any projects you are working on, please call the sales team on: 01484 840048 or you can email: contact@provu.co.uk.

Yealink Provisioning: Common file mapping

This is perhaps more of a reminder to me for future reference, however, it may be useful for others too!

When a Yealink phone provisions, it requests a common provisioning file and a MAC specific one. The common one is referred to as such because each model requests a file which is unique to it.

Here are the Yealink models alongside the requested common files:

Model Common file Firmware code
CP860 CP860 y000000000037.cfg 37
T18P T18 y000000000009.cfg 18
T19P T19 y000000000031.cfg 31
T19P_E2 T19_E2 y000000000053.cfg 53
T20P T20 y000000000007.cfg 9
T21P T21 y000000000034.cfg 34
T21P_E2 T21_E2 y000000000052.cfg 52
T22P T22 y000000000005.cfg 7
T23G T23 y000000000044.cfg 44
T26P T26 y000000000004.cfg 6
T27P T27 y000000000045.cfg 45
T28P T28 y000000000000.cfg 2
T29G T29 y000000000046.cfg 46
T32G T32 y000000000032.cfg 32
T38G T38 y000000000038.cfg 38
T40P T40 y000000000054.cfg 54
T41P T41 y000000000036.cfg 36
T42G T42 y000000000029.cfg 29
T46G T46 y000000000028.cfg 28
T48G T48 y000000000035.cfg 35
VP530 VP530 y000000000023.cfg 23
VP530 VP-T49 y000000000051.cfg 51
W52P W52 y000000000025.cfg 25
W56P W56 y000000000025.cfg 25

Phew.. that should just about do it!

Promotion: Buy a Yealink CP860 and get two FREE mics!

yealink-cp860-mic-offer

From now until the end of 2016 you are able to get two free CPE80 expansion microphones with your purchase of a Yealink CP860 conference phone.

This offer is not available on ProSys so please contact a member of the ProVu Sales team to take advantage of this offer.

This promotion is available to all ProVu registered trade resellers. If you are an ITSP, telecoms reseller or security installer and would like to become a ProVu reseller please fill out our new reseller form.

This offer is only available whilst promotional stocks last.

ProSys firmware provisioning

It has always been possible to manage firmware upgrades using our online phone management portal, ProSys. Support staff can do this very quickly by selecting from a drop-down box of available firmware on the portal.

What happens if you want a newer firmware, or just one which isn’t listed in the drop-down (yet!)?

Well, fortunately, it is possible to provide a custom setting in most cases to allow you to select the firmware you wish to provision to a device.

Proceed with caution…

You can use the “Quick entry” to add configuration settings to an individual device.
This allows you to add (key, value) pairs to the provisioning settings, giving you the power to provision firmware directly.

key value
Gigaset SYMB_ITEM_BS_IP_Data1.aucS_SPECIAL_DATA_SRV http://p.gigaset.me.uk/profiles/n510_238/42/fw238.bin
Panasonic FIRM_FILE_PATH http://pana.provu.co.uk/fw/TGP5xx-DECT-22.88_HW1.fw
snom firmware http://snom.provu.co.uk/sw/snom300-8.7.5.44-SIP-f.bin
Yealink firmware.url http://yealink.provu.co.uk/fw/T41/36.80.23.1.rom

Warning: If you are not sure you are doing this correctly, then stop! Speak to our technical team (support@provu.co.uk), we are happy to help.

As always, feedback is welcome, so please do get in touch.

2016 ITSPA Awards

Members of the ProVu Team travelled down to London last week to attend the 2016 ITSPA Awards. The awards took place at The Deck, National Theatre, London on 11th May. Having sponsored the award for ‘Best VoIP Innovation’ we would like to congratulate 8×8 for winning the award with their Virtual Contact Centre and Gradwell Communications for being named ‘Highly Commended’ in the category for their Call Recording.

We would also like to congratulate our vendor partners, VTech and Yealink for being named ‘Highly Commended’ in their category, ‘Best VoIP CPE’. VTech were ‘Highly Commended’ with their VSP725A/VSP500A/VSP601A bundle and Yealink for their VP-T49G video phone.

We thoroughly enjoyed our day at the awards and as always it was great to catch up with our channel and vendor partners. Congratulations to all finalists and winners of the awards!

New Yealink CP860 Promotion!

From now until 30th June 2016, ProVu resellers can receive a free T27PN or T41PN desk phone with each CP860 Conference Phone purchased.

To take advantage of this great offer, simply order using one of the two following codes:

    • To receive a free T27PN: CP860-T27P

 

  • To receive a free T41PN: CP860-T41P

Pricing and stock information is available on our reseller portal, ProSys. If you are not a ProVu reseller and would like to register to become one, please complete our reseller application form.

The New Yealink VP-T49G is now available!

The new Yealink VP-T49G is now available from ProVu! This excellent new videophone joins Yealink’s T4 range and provides the ultimate executive-level business videophone.

The VP-T49G offers industry-leading video and sound quality as well as robust features such as three-way video conferencing, built-in Wi-Fi and Bluetooth, USB ports and much more.

Yealink VP-T49G Key Features Include:

  • Supports up to 16 SIP accounts
  • Large 8″ 1280 x 800 pixel HD LCD touchscreen
  • 2 mega-pixel HD camera
  • 8 Feature keys
  • 29 one-touch DSS keys
  • Lifetime Warranty

The VP-T49G is now available to order through our reseller portal, ProSys. If you do not have a ProSys log in, you can register via our online reseller application form.