The Gigaset C430H has been updated and has changed to the C430HX. The C430HX looks identical to its predecessor and there is no change to the pricing. The only difference between the two models is the C430HX includes Cat IQ 2.0 technology and supports HD voice.
ProSys firmware provisioning
It has always been possible to manage firmware upgrades using our online phone management portal, ProSys. Support staff can do this very quickly by selecting from a drop-down box of available firmware on the portal.
What happens if you want a newer firmware, or just one which isn’t listed in the drop-down (yet!)?
Well, fortunately, it is possible to provide a custom setting in most cases to allow you to select the firmware you wish to provision to a device.
Proceed with caution…
You can use the “Quick entry” to add configuration settings to an individual device.
This allows you to add (key, value) pairs to the provisioning settings, giving you the power to provision firmware directly.
| key | value | |
|---|---|---|
 |
SYMB_ITEM_BS_IP_Data1.aucS_SPECIAL_DATA_SRV | http://p.gigaset.me.uk/profiles/n510_238/42/fw238.bin |
 |
FIRM_FILE_PATH | http://pana.provu.co.uk/fw/TGP5xx-DECT-22.88_HW1.fw |
 |
firmware | http://snom.provu.co.uk/sw/snom300-8.7.5.44-SIP-f.bin |
 |
firmware.url | http://yealink.provu.co.uk/fw/T41/36.80.23.1.rom |
Warning: If you are not sure you are doing this correctly, then stop! Speak to our technical team (support@provu.co.uk), we are happy to help.
As always, feedback is welcome, so please do get in touch.
Learn about the new Sangoma PBXact UC systems
With last week’s launch of the new Sangoma PBXact UC Appliances, we are inviting resellers to join us for one of two webinars introducing the series of high-performance communication solutions:
- Wednesday 29th June at 15:00 (GMT+1)
- Thursday 30th June at 11:00 (GMT+1)
Find out more information and register your attendance
Presenting the webinar will be ProVu’s Muhammad Bajwa and Simon Horton from Sangoma Technologies. We expect the webinar to last approximately 45 minutes.
Easy TG582 router firmware upgrade
You can connect to the TG582 router’s command line interface using telnet which gives you a great level of control over this router. You need to be connected to the LAN side of the router, you cannot do this over the Internet (unless you are VPN’d to a PC on the local network the router is on). The default login username is “Administrator” (yes. uppercase ‘A’!) and the password is the web interface password (blank by default).
You will need to have the firmware file hosted on a web server somewhere, lets say the URL for this is http://myserver.com/tg582firmware.bin. The server this is hosted on doesn’t need to be on the local network with the router as long as the router has a working Internet connection.
Iissue this command in your router’s telnet interface:
software download url=http://myserver.com/tg582firmware.bin filetype=firmware
It may ask you for some other options, just leave them blank (by pressing the return key).
Then your router will download, reboot & upgrade itself.
Note: on the new TG588 & TG589 routers there is no need for this as you can simply upgrade firmware in the web interface. Some of these do have a command line interface but it is totally different to the TG582 and doesn’t seem to be very useful (yet).
Sangoma PBXact UC Systems Launch
We are pleased to announce our launch of the new Sangoma PBXact UC phone systems! These systems offer fully featured, commercially supported communication solutions for 10 to 5000 users / endpoints.
Sangoma PBXact UC comes pre-loaded with many advanced commercial features including Call Recording Reports, Conference Pro and Voicemail Reports.
 |
PBXact UC 10 | 10 users / 5 calls |
 |
PBXact UC 60 | 60 users / 30 calls |
 |
PBXact UC 100 | 100 users / 30 calls |
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PBXact UC 300 | 300 users / 120 calls |
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PBXact UC 1000 | 1000 users / 300 calls |
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PBXact UC 5000* | 5000 users / 1000 calls |
* System 5000 is due to be launched August 2016
PBXact UC is designed to work seamlessly with all Sangoma IP phones, offering a collection of phone applications which allow users to control functions and settings directly from the screen of their phone. The Sangoma phones also offer zero-touch installation, once plugged in the phones will automatically detect the system and provision themselves.
If you would like to discuss these new systems please email contact@provu.co.uk or call us on 01484 840048. We have a webinar coming up on the 29th and 30th of June to help introduce the range, to register please visit www.provu.co.uk/webinar-pbxact-introduction.
SIP Horn Speaker video overview from Algo
Algo has produced an interesting, easy to follow video with the features and benefits of the Algo 8186 SIP Horn Speaker.
The Algo 8186 is a weatherproof SIP horn speaker which is suitable for voice paging and loud ringing in both indoor and outdoor environments.
New Blog
You may have noticed we have a new blog!
We have a new design and are using a new blog software (wordpress). The old blog was a little bit dated. With the new setup, we hope to have more members of staff from ProVu writing interesting articles for you.
For the technically minded. We are using Nginx as the webserver and caching layer. The site is fully secure with DNSSEC and TLS. And the site is dual stack with IPv4 and IPv6.
You can test our TLS setup using SSLLABS. You should find we score an a+.
Seamless Paging Integration between Algo and Polycom
We launched the Algo 8188 SIP Ceiling Speaker back in January which joined our expanding range of Algo paging and alerting devices. This SIP ceiling speaker can integrate natively with Polycom™ Group Page for overhead announcements.
The 8188 provides additional coverage in common areas or where sound reinforcement is needed, like classrooms, lobbies or hallways. The 8188 can also be configured to join Polycom paging groups or zones.
Polycom Group Page has no dependency on a SIP server and therefore the 8188 also integrates seamlessly with Skype™ for Business/Lync™.
SIP Initiated Group Paging
Polycom VVX phone calling Algo 8180 SIP alerter which simultaneously launches a local Polycom Group Page.
Algo paging endpoints have multicast broadcast capability. While paging or alerting, they can simultaneously multicast over the network.
Polycom Solution Guide: Group Page with VVX600 & Algo 8180/8188
Introduction to CounterPath Bria Stretto Webinar: 21st June
Are you still manually configuring softphone clients on customer computers, tablets or mobile devices? Do you have to log in to each of your customers’ computers every time there is a problem with their softphone client or you want to make a change to a setting? If so, we have the perfect solution for you; CounterPath Bria Stretto is a provisioniable, cloud managed softphone which allows you to manage all of your Bria Stretto softphone clients from a secure centralised server.
Join us on Tuesday 21st June at 11:00 AM for our Introduction to Bria Stretto Webinar to find out more.
Register to attend the webinar
Webinar Topics Include:
- What is CounterPath’s Cloud Hosted Stretto platform and how does it work
- What is the difference between Bria 4 and Bria Stretto softphone client
- How the Stretto platform can benefit ITSPs and IT Administrators
- What license types are available from ProVu
- Stretto add-on modules
Gigaset SL400H End of Life Notice
Gigaset SL400H End of Life Notice
The Gigaset SL400H DECT handset is now an end of life product. We predict our current stock levels to last until approximately mid June; when we do run out of stock, there will be no further supplies available.
Whilst there is no direct replacement for this model, we would recommend the Gigaset SL750H which offers a very similar range of features and a comparable trade price. For more information, please see the SL750H webpage.
Pricing and stock information can be found on our reseller portal, ProSys.