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2N

Installation guide for 2N® 2Wire Kit

The 2N 2Wire adapter kit is extremely useful. Giving you the capacity to use exisiting 2 wire cable runs to connect IP devices to a network and power the device via PoE.

But it’s worth doing your homework so you can get the most out of them.

To help with this we have created this guide to help you get to grips with using them.

Essentially they are plug and play straight out of the box but……. this depends on how you want to use them.

Each 2Wire kit comes with two adapters and one power supply.

The solution works fundamentaly using a Master and Slave approach.

Any adapter that you connect the power supply to will become a Master.

Any adapter that you then connect to the Master via the 2wire connection becomes a Slave.

The Master should be connected to the network and the Slave connected to the IP device.

Any Master adapter can have up to 4 slaves connected to it.

Here we will look at three use case scenarios.

  1. Where a single Master & Slave set up is required on a single network.
  2. Where a single Master & multiple Slave set up is required on a single network.
  3. Where multiple Master & Slave set ups are required on a single network.

For the first two scenarios, where only a single Master adapter is required, the 2Wire kit is simply plug and play.

PLEASE BE AWARE that in the case of scenario 3, where multiple Master adapters are required on a single network, a pairing procedure must be executed.

If you connect multiple Master adapters to a single network without performing the necessary unpairing/pairing procedures YOU MAY EXPERIENCE NETWORK CONFLICT ISSUES.

Good thing is….. the unpairing/pairing procedure is very simple. Here we will guide you through it.

First let’s take a look at how to connect a single Master and Slave set up.

This is the simplest configuration and works straight out of the box.

Just make sure you connect the 2 wire correctly to each adapter. Positive to positive & negative to negative.

Now let’s take a look at how to connect multiple Slaves to a single Master.

This is similar to a single Master / Slave configuration in that it works straight out of the box. Multiple Slaves can be wired into a single Master.

Again make sure to connect the 2 wire correctly to each adapter. Positive to Positive & negative to Negative.

Finally we have the multiple Masters & multiple Slaves on a single network configuration.

If this configuration is required and you are installing multiple Master adapters on to a single network, it is very important to perform an unpairing/pairing procedure. If you do not you may experience network conflict issues.

Unpairing and Pairing your adapters

Each adapter has a small hole labelled ‘Grp’. There is a button inside this hole that is used to initiate the unpairing/ pairing procedures.

To access the button you will need a small screwdriver or similar tool.

To perform unpairing/pairing procedures the adapters must be powered.

So you must connect the power supply to the Master and connect the Slave via the 2 wire connection.

But DO NOT connect them to the network or the IP device….. yet.

To unpair an adapter press and hold the ‘Grp’ button for 10 seconds, until you see all lights on the adapter go off.

After unpairing is complete you should see only the power light illuminated.

You should do this on all adapters before attempting a pairing procedure.

To perform a pairing procedure press and hold the ‘Grp‘ button for 2 seconds. When you release the button the ‘TWP’ light will begin steadily blinking letting you know that the adapter is in ‘seek’ mode and is looking for another adapter to pair to.

Once an adapter has found another adapter to pair to the ‘TWP’ will become static, letting you know pairing is complete.

In a single Master & single Slave pairing it doesn not matter which adapter you put into pairing/seek mode first.

But if you wish to have multiple Slaves connected to a single Master, then you must connect all Slaves via the 2Wire connection to the Master first, then run individual pairing procedures for each connected Slave.

To do this you must initiate the pairing/seek mode on the Master first and then the first Slave.

Then repeat this for each Slave connected to the Master.

But remember, unpairing & pairing is only needed when installing more than one Master adapter on a single network. 

 

Thanks for reading.

 

 

 

Webinar: Discover the uses & benefits of 2N GSM & UMTS Gateways

2N Gateways Webinar Banner

2N GSM and UMTS Gateways enable direct routing between IP, digital, analogue and GSM networks. With the potential to make significant savings on call costs to mobiles, they are a worthy item to consider adding to your portfolio. Join us on Thursday 20th April at 11:30 am to learn more about the range in our free webinar. Throughout the 30 minute webinar we will be discussing the following topics:

2N GSM Gateway Family

  • Introduction to the 2N Gateway range
  • Usage scenarios for 2N Gateways
  • Integrating GSM & UMTS Gateways with the 2N product range
  • Questions and answers

Register for your place now

Webinar: How to make 2N intercoms secure

Did you know 2N offer some of the most secure intercoms on the market? With a wide variety of additional security add-ons, you have the flexibility to create the features you require. We invite you to join us on Tuesday 14th March at 11:00 am when we will be taking a closer look at 2N’s security features, in our free webinar; how to make 2N intercoms secure.

Throughout the webinar we will be taking an in-depth look at 2N’s security range and will cover the following topics:

2N Access Commander Application

  • Introduction to the 2N range
  • The capabilities of 2N’s security products
  • 2N software products – features and benefits
  • The uses of Access Commander software
  • 2N bundle offer
  • Questions and answers

Register for your place now

Configure Door Release Button on Grandstream GXV3275 to work with 2N Helios IP Force

Did you know that you can configure a programmable key on the Grandstream GXV3275 that will allow you to unlock the door via a peer-to-peer call from the 2N Helios IP Force to the Grandstream GXV3275 from the press of a button? Please see the following guide below in order to find out how to do this:

Step 1:
The first step is to start by web browsing to the IP address of the Grandstream GXV3275 using a web browser of your choice e.g. Google Chrome, Firefox.

Step 2:
Providing you have entered the correct IP address, you should see the following page prompting you to login to the web interface of the phone:

If you don’t know the username and password to login, you may need to consult an IT administrator.

Step 3:
Providing you have entered the correct username and password, you should see a few different settings to choose from. You will need to navigate to ‘Account’ using the top navigation bar, then ‘Call Settings’ using the navigation bar to the left hand side.

Step 4:
You will need to scroll down to the ‘Programmable Keys’ section which can be found near the bottom of the interface. You will need to set ‘Key Mode’ to ‘Dial DTMF’ using the drop down list.

Step 5:
For ‘Name’, you will need to enter a suitable name that will be displayed on the door release button on the phone.

Step 6:
For ‘DTMF Content’, you will need to enter the code that is set under ‘Switch Codes’ on the web interface of the 2N Helios IP Force. The default switch code that is set on the IP Force is ’00’.

Step 7:
Because the Grandstream GXV3275 and IP Force are peer-to-peer calling, you won’t need to worry about the ‘Dial DTMF Condition’. The default option should be set to ‘Incoming/Outgoing Call’. You can go ahead and leave that as the selected option.

Step 8:
Once you have configured all of the above options, you can go ahead and hit the ‘Save’ button at the bottom of the page. You should then be taken to the top of the page prompted to apply the configuration changes.

Firmware/System Version Used:

Grandstream GXV3275 Android Phone: System Version: 1.0.3.144

2N Helios IP Force: Firmware: 2.18.1.27.8

ProVu’s Exclusive 2N Bundle Offer

From now until the end of April 2017, we’re giving our resellers the opportunity to purchase any Verso or Force intercom with a 2N tamper switch and receive a free gold licence, saving you £126.00!

Available with a variety of options, there’s a 2N intercom to suit you. The Force offers an exceptionally sturdy option, whereas the Verso offers a more stylish, modular option.

For increased security, 2N’s tamper switch can be configured to send out an alert to a security system if the intercom’s front plate is removed.

Gold licences enable you to unlock a range of enhanced video, audio, security, integration and NFC features, adding increased functionality to intercom units.

To take advantage of this great money-saving offer, simply call the ProVu sales team on 01484 840048 or email contact@provu.co.uk and quote ‘2N bundle offer’.

How to make the 2N unit sound an alarm when the tamper switch is triggered

When the tamper switch is triggered you can set it up to alert sound from the 2N unit, this would be useful for security purposes. Here is a step by step guide on how to set this up.

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

For this alarm I have used a dog barking which = *3 but there are other sounds to choose from here:

2N-Action-PlayUserSounds

Once you have chosen the sound you want the unit to play when the Tamper switch is triggered, click “Apply” at the bottom and you have finished. See me test this automation below:

If you have any problems with this please contact our support team.

How to receive an E-mail from a 2N Verso when button is pressed.

You are out of the office and only have access to E-mails but you still want to be notified when someone is at the front door. Creating this simple automation will allow you to receive an E-mail with the time and date of when someone presses the button on the 2N Verso. You can also get it to send you a picture of who it is that pressed the button.

Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

Event=1; Sender=2nVerso@frontdoor.com; Email=YourEmailAdress; Subject=Someone has tried calling you; (Subject can be changed to say what you want)

Go to the “E-Mail” tab, this is were you will need to put your smtp server address along with your email address and password. If you are using your gmail account then the smtp server and port are most likely going to be as follows:

screenshot-from-2016-11-14-113436

For more information about the smtp server settings go to this page: https://wiki.2n.cz/hip/conf/latest/en/5-konfigurace-interkomu/5-4-sluzby/5-4-4-e-mail

You have now finished, you can now test this feature by pressing the intercom button and watch your inbox for the email to come through, as shown below: 

If you have any issue please contact our support team.

How to make a 2N call a phone when the tamper switch is triggered

Did you know you can make your 2N tamper switch call a phone when it is triggered?

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

Please note: to change “Number=5070; Event=1″ to the extension you want the 2N to call when the tamper switch is triggered.After you have filled these automation in you can run a test by taking the metal plate of the 2N and seeing if your phone rings as seen in the video below:

In addition to this you could have a second Event that sends an email to you when motion is detected. This would be for extra security purposes and would capture a picture of who ever triggered the tamper switch. If you want to know how to do this click the link below:

How to set up Email notification from 2N movement detection

If you have any problems with this please contact our support team.

Direct IP Call Between 2N Helios IP and Gigaset N510IP

Here is a short guide on configuring direct IP calling between a 2N Helios IP intercom, and a Gigaset N510IP. The same process will work with a Gigaset N300IP.

Both units need to be plugged in, and connected to the same network. You need to connect to the web interface of each device to configure them.

Step 1: Configure the Intercom

Go to Services > Phone and edit the Domain setting. You need to set this to the IP of the intercom itself, in our example this is 192.168.2.64

path3416

 

Then you need to add an entry to the directory, to call the N510

path3381

Here I have used 200 but you can choose any number, you will need to use this number later when configuring the N510. The IP address part must be the IP address of the N510 unit, in our example this is 192.168.2.38

Step 2: Configure the N510

Go to Settings > Telephony > Connections and Edit one of the Connections.

N510-Connection

Here you add the number that you chose earlier, and the IP address of the 2N intercom in the 3 boxes shown – Domain, Proxy Server and Registration Server. You do not need to enter a password as the N510 does not actually register to the 2N intercom.

Settings > Telephony > Advanced VoIP settings.

N510-SIP-Port

Here you set Use random ports for SIP to ‘No’, and set the SIP port to 5060.

Finally, you need to go to Settings > Telephony > Number Assignment and make sure that your handsets are set to accept incoming calls from the account/connection that you just created.

You should now be able to call to the Gigaset by pressing the button on the front of your intercom. If you are still having problems, please contact our technical support team.

2N Launch the Helios IP Base – Now Available to Order

2N have launched the new Helios IP Base, in order to offer a cost-effective video intercom.

The Helios IP Base is incredibly easy to install and is configurable as a 1 or 2 button model straight out of the box. For added access control capabilities you can also add an RFID reader.

Key points:

  • Full integration with the new My2N service
  • Non-optional HD camera
  • Pictograms
  • IP65 and IK07 ratings
  • No licenced features
  • Surface mount only

The Helios IP Base is now available to order through ProSys, or you can call or email us to discuss more about it or place your order.