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2N

Webinar: Discover the uses & benefits of 2N GSM & UMTS Gateways

2N Gateways Webinar Banner

2N GSM and UMTS Gateways enable direct routing between IP, digital, analogue and GSM networks. With the potential to make significant savings on call costs to mobiles, they are a worthy item to consider adding to your portfolio. Join us on Thursday 20th April at 11:30 am to learn more about the range in our free webinar. Throughout the 30 minute webinar we will be discussing the following topics:

2N GSM Gateway Family

  • Introduction to the 2N Gateway range
  • Usage scenarios for 2N Gateways
  • Integrating GSM & UMTS Gateways with the 2N product range
  • Questions and answers

Register for your place now

Webinar: How to make 2N intercoms secure

Did you know 2N offer some of the most secure intercoms on the market? With a wide variety of additional security add-ons, you have the flexibility to create the features you require. We invite you to join us on Tuesday 14th March at 11:00 am when we will be taking a closer look at 2N’s security features, in our free webinar; how to make 2N intercoms secure.

Throughout the webinar we will be taking an in-depth look at 2N’s security range and will cover the following topics:

2N Access Commander Application

  • Introduction to the 2N range
  • The capabilities of 2N’s security products
  • 2N software products – features and benefits
  • The uses of Access Commander software
  • 2N bundle offer
  • Questions and answers

Register for your place now

Configure Door Release Button on Grandstream GXV3275 to work with 2N Helios IP Force

Did you know that you can configure a programmable key on the Grandstream GXV3275 that will allow you to unlock the door via a peer-to-peer call from the 2N Helios IP Force to the Grandstream GXV3275 from the press of a button? Please see the following guide below in order to find out how to do this:

Step 1:
The first step is to start by web browsing to the IP address of the Grandstream GXV3275 using a web browser of your choice e.g. Google Chrome, Firefox.

Step 2:
Providing you have entered the correct IP address, you should see the following page prompting you to login to the web interface of the phone:

If you don’t know the username and password to login, you may need to consult an IT administrator.

Step 3:
Providing you have entered the correct username and password, you should see a few different settings to choose from. You will need to navigate to ‘Account’ using the top navigation bar, then ‘Call Settings’ using the navigation bar to the left hand side.

Step 4:
You will need to scroll down to the ‘Programmable Keys’ section which can be found near the bottom of the interface. You will need to set ‘Key Mode’ to ‘Dial DTMF’ using the drop down list.

Step 5:
For ‘Name’, you will need to enter a suitable name that will be displayed on the door release button on the phone.

Step 6:
For ‘DTMF Content’, you will need to enter the code that is set under ‘Switch Codes’ on the web interface of the 2N Helios IP Force. The default switch code that is set on the IP Force is ’00’.

Step 7:
Because the Grandstream GXV3275 and IP Force are peer-to-peer calling, you won’t need to worry about the ‘Dial DTMF Condition’. The default option should be set to ‘Incoming/Outgoing Call’. You can go ahead and leave that as the selected option.

Step 8:
Once you have configured all of the above options, you can go ahead and hit the ‘Save’ button at the bottom of the page. You should then be taken to the top of the page prompted to apply the configuration changes.

Firmware/System Version Used:

Grandstream GXV3275 Android Phone: System Version: 1.0.3.144

2N Helios IP Force: Firmware: 2.18.1.27.8

ProVu’s Exclusive 2N Bundle Offer

From now until the end of April 2017, we’re giving our resellers the opportunity to purchase any Verso or Force intercom with a 2N tamper switch and receive a free gold licence, saving you £126.00!

Available with a variety of options, there’s a 2N intercom to suit you. The Force offers an exceptionally sturdy option, whereas the Verso offers a more stylish, modular option.

For increased security, 2N’s tamper switch can be configured to send out an alert to a security system if the intercom’s front plate is removed.

Gold licences enable you to unlock a range of enhanced video, audio, security, integration and NFC features, adding increased functionality to intercom units.

To take advantage of this great money-saving offer, simply call the ProVu sales team on 01484 840048 or email contact@provu.co.uk and quote ‘2N bundle offer’.

How to make the 2N unit sound an alarm when the tamper switch is triggered

When the tamper switch is triggered you can set it up to alert sound from the 2N unit, this would be useful for security purposes. Here is a step by step guide on how to set this up.

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

For this alarm I have used a dog barking which = *3 but there are other sounds to choose from here:

2N-Action-PlayUserSounds

Once you have chosen the sound you want the unit to play when the Tamper switch is triggered, click “Apply” at the bottom and you have finished. See me test this automation below:

If you have any problems with this please contact our support team.

How to receive an E-mail from a 2N Verso when button is pressed.

You are out of the office and only have access to E-mails but you still want to be notified when someone is at the front door. Creating this simple automation will allow you to receive an E-mail with the time and date of when someone presses the button on the 2N Verso. You can also get it to send you a picture of who it is that pressed the button.

Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

Event=1; Sender=2nVerso@frontdoor.com; Email=YourEmailAdress; Subject=Someone has tried calling you; (Subject can be changed to say what you want)

Go to the “E-Mail” tab, this is were you will need to put your smtp server address along with your email address and password. If you are using your gmail account then the smtp server and port are most likely going to be as follows:

screenshot-from-2016-11-14-113436

For more information about the smtp server settings go to this page: https://wiki.2n.cz/hip/conf/latest/en/5-konfigurace-interkomu/5-4-sluzby/5-4-4-e-mail

You have now finished, you can now test this feature by pressing the intercom button and watch your inbox for the email to come through, as shown below: 

If you have any issue please contact our support team.

How to make a 2N call a phone when the tamper switch is triggered

Did you know you can make your 2N tamper switch call a phone when it is triggered?

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

Please note: to change “Number=5070; Event=1″ to the extension you want the 2N to call when the tamper switch is triggered.After you have filled these automation in you can run a test by taking the metal plate of the 2N and seeing if your phone rings as seen in the video below:

In addition to this you could have a second Event that sends an email to you when motion is detected. This would be for extra security purposes and would capture a picture of who ever triggered the tamper switch. If you want to know how to do this click the link below:

How to set up Email notification from 2N movement detection

If you have any problems with this please contact our support team.

Direct IP Call Between 2N Helios IP and Gigaset N510IP

Here is a short guide on configuring direct IP calling between a 2N Helios IP intercom, and a Gigaset N510IP. The same process will work with a Gigaset N300IP.

Both units need to be plugged in, and connected to the same network. You need to connect to the web interface of each device to configure them.

Step 1: Configure the Intercom

Go to Services > Phone and edit the Domain setting. You need to set this to the IP of the intercom itself, in our example this is 192.168.2.64

path3416

 

Then you need to add an entry to the directory, to call the N510

path3381

Here I have used 200 but you can choose any number, you will need to use this number later when configuring the N510. The IP address part must be the IP address of the N510 unit, in our example this is 192.168.2.38

Step 2: Configure the N510

Go to Settings > Telephony > Connections and Edit one of the Connections.

N510-Connection

Here you add the number that you chose earlier, and the IP address of the 2N intercom in the 3 boxes shown – Domain, Proxy Server and Registration Server. You do not need to enter a password as the N510 does not actually register to the 2N intercom.

Settings > Telephony > Advanced VoIP settings.

N510-SIP-Port

Here you set Use random ports for SIP to ‘No’, and set the SIP port to 5060.

Finally, you need to go to Settings > Telephony > Number Assignment and make sure that your handsets are set to accept incoming calls from the account/connection that you just created.

You should now be able to call to the Gigaset by pressing the button on the front of your intercom. If you are still having problems, please contact our technical support team.

2N Launch the Helios IP Base – Now Available to Order

2N have launched the new Helios IP Base, in order to offer a cost-effective video intercom.

The Helios IP Base is incredibly easy to install and is configurable as a 1 or 2 button model straight out of the box. For added access control capabilities you can also add an RFID reader.

Key points:

  • Full integration with the new My2N service
  • Non-optional HD camera
  • Pictograms
  • IP65 and IK07 ratings
  • No licenced features
  • Surface mount only

The Helios IP Base is now available to order through ProSys, or you can call or email us to discuss more about it or place your order.

How to set up Email notification from 2N movement detection

In case you didn’t know there is a feature on the 2N verso that allows you to receive an email notification that tells you when the camera has detected motion – This feature requires a gold or enhanced integration licence.

The camera on the verso will take screen shots of the object that has triggered the motion detection and attaches them to the email that the verso sends to you.

To do this, Go to “Services” (Purple Tile) > “Automation” and fill in the “Function Definition” with the following information below:

screenshot-from-2016-11-14-110450

 

 

 

 

 

 

Event.motionDetected and Condition.True you do not need a parameter (Condition.True is optional), the parameter for Action.SendEmail is: Event=1; Sender=2nVerso@frontdoor.com; Email=youremail@hotmail.co.uk; Subject=Motion has been detected; Body=Movement has been detected by the 2N Verso, see the following snapshot; Snapshots=1; Width=640; Height=480  (you can change the subject and the body to what you want your email to say)

Go to the “E-Mail” tab, this is were you will need to put your smtp server address along with your email address and password. If you are using your gmail account then the smtp server and port are most likely going to be as follows:

screenshot-from-2016-11-14-113436

For more information about the smtp server settings go to this page: https://wiki.2n.cz/hip/conf/latest/en/5-konfigurace-interkomu/5-4-sluzby/5-4-4-e-mail

The last step is to go to “Hardware” (Grey Tile) > “Camera” > Internal Camera tab at the top and then Enable “Motion Detection”

screenshot-from-2016-11-14-114438

You have now successfully set up Email notification from 2N movement detection, now when an object or a person passes in front of the camera you will get an email that looks like this:

screenshot-from-2016-11-14-114831

If you are still having problems please contact our support team.