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Yealink

Promotion: Buy a Yealink CP860 and get two FREE mics!

yealink-cp860-mic-offer

From now until the end of 2016 you are able to get two free CPE80 expansion microphones with your purchase of a Yealink CP860 conference phone.

This offer is not available on ProSys so please contact a member of the ProVu Sales team to take advantage of this offer.

This promotion is available to all ProVu registered trade resellers. If you are an ITSP, telecoms reseller or security installer and would like to become a ProVu reseller please fill out our new reseller form.

This offer is only available whilst promotional stocks last.

ProSys firmware provisioning

It has always been possible to manage firmware upgrades using our online phone management portal, ProSys. Support staff can do this very quickly by selecting from a drop-down box of available firmware on the portal.

What happens if you want a newer firmware, or just one which isn’t listed in the drop-down (yet!)?

Well, fortunately, it is possible to provide a custom setting in most cases to allow you to select the firmware you wish to provision to a device.

Proceed with caution…

You can use the “Quick entry” to add configuration settings to an individual device.
This allows you to add (key, value) pairs to the provisioning settings, giving you the power to provision firmware directly.

key value
Gigaset SYMB_ITEM_BS_IP_Data1.aucS_SPECIAL_DATA_SRV http://p.gigaset.me.uk/profiles/n510_238/42/fw238.bin
Panasonic FIRM_FILE_PATH http://pana.provu.co.uk/fw/TGP5xx-DECT-22.88_HW1.fw
snom firmware http://snom.provu.co.uk/sw/snom300-8.7.5.44-SIP-f.bin
Yealink firmware.url http://yealink.provu.co.uk/fw/T41/36.80.23.1.rom

Warning: If you are not sure you are doing this correctly, then stop! Speak to our technical team (support@provu.co.uk), we are happy to help.

As always, feedback is welcome, so please do get in touch.

2016 ITSPA Awards

Members of the ProVu Team travelled down to London last week to attend the 2016 ITSPA Awards. The awards took place at The Deck, National Theatre, London on 11th May. Having sponsored the award for ‘Best VoIP Innovation’ we would like to congratulate 8×8 for winning the award with their Virtual Contact Centre and Gradwell Communications for being named ‘Highly Commended’ in the category for their Call Recording.

We would also like to congratulate our vendor partners, VTech and Yealink for being named ‘Highly Commended’ in their category, ‘Best VoIP CPE’. VTech were ‘Highly Commended’ with their VSP725A/VSP500A/VSP601A bundle and Yealink for their VP-T49G video phone.

We thoroughly enjoyed our day at the awards and as always it was great to catch up with our channel and vendor partners. Congratulations to all finalists and winners of the awards!

New Yealink CP860 Promotion!

From now until 30th June 2016, ProVu resellers can receive a free T27PN or T41PN desk phone with each CP860 Conference Phone purchased.

To take advantage of this great offer, simply order using one of the two following codes:

    • To receive a free T27PN: CP860-T27P

 

  • To receive a free T41PN: CP860-T41P

Pricing and stock information is available on our reseller portal, ProSys. If you are not a ProVu reseller and would like to register to become one, please complete our reseller application form.

The New Yealink VP-T49G is now available!

The new Yealink VP-T49G is now available from ProVu! This excellent new videophone joins Yealink’s T4 range and provides the ultimate executive-level business videophone.

The VP-T49G offers industry-leading video and sound quality as well as robust features such as three-way video conferencing, built-in Wi-Fi and Bluetooth, USB ports and much more.

Yealink VP-T49G Key Features Include:

  • Supports up to 16 SIP accounts
  • Large 8″ 1280 x 800 pixel HD LCD touchscreen
  • 2 mega-pixel HD camera
  • 8 Feature keys
  • 29 one-touch DSS keys
  • Lifetime Warranty

The VP-T49G is now available to order through our reseller portal, ProSys. If you do not have a ProSys log in, you can register via our online reseller application form.

Yealink “ghost” phone calls

Occasionally we get support calls from people reporting “ghost” calls on a Yealink phone.

Fortunately the problem is easier to fix than calling the Ghostbusters in.

It’s caused by potential hackers trying to gain access to public SIP phone systems by scanning IP addresses for anything that responds to SIP calls. Usually using a tool called sipvicious.

Whilst they can’t really do anything bad with your Yealink phone, these calls are a nuisance.

To stop them, make sure you are on a fairly recent firmware version. v73 from www.yealink.co.uk or newer is recommended.

Then change two settings in the web interface:

    • Allow Direct IP Call – this means the phone will respond to calls coming in to it from any IP address, to any number. Sometimes used for internal intercom systems or basic phone testing without using a PBX. Set it to disabled. This setting is found in the “Features” setting tab, “General Information” page.

 

    • Accept SIP Trust Server Only – this is whether the phone accepts calls to the correct phone number but from a different place than it is Registered to. Sometimes needed for certain SIP providers but you want to set this to enabled wherever possible so the phone only accepts calls from your service provider. This setting is found either in the “Features” tab, “General Information” page or the “Account” tab depending on the phone model or firmware version.

 

On v80 firmware these are both in the same place:

Features > General Information

End of Year Conferencing Promotions from ProVu


We are delighted to offer ProVu resellers some excellent money-saving promotions across our range of Conferencing Solutions. Available until the end of the year and whilst stocks last, ProVu resellers can purchase both the Konftel 300Wx and Yealink CP860 Conference Phones at reduced prices.

Pricing and stock information is available on our reseller portal, ProSys. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Introducing the new Yealink T40PN

We are delighted to announce the arrival of the new Yealink T40PN IP phone. This excellent new product from Yealink joins the T4 series as an affordable yet feature-rich desktop phone. Delivering superb audio quality as well as a rich visual experience, the T40PN is ideal for business users.

Key Features Include:

  • Up to 3 SIP accounts
  • 2.3″ 132 x 64-pixel backlit LCD display
  • 3 line keys with dual-colour illuminated LEDs for line status information
  • PoE support or PSU (optional)
  • RJ9 and EHS headset support
  • Lifetime warranty

Pricing and stock information is available on ProSys, our reseller portal. If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Yealink T21E2 Updated Model

We recently announced a change to the Yealink T19PN as these have been updated to the T19PN E2. The same has now happened for the T21PN these are now T21PN E2.

We’ve tested the new Yealink T21E2 and provisions OK and is able to make calls. The chipset in the phone has changed but functionality-wise, it’s the same as the T21P.

There are a couple of changes you need to be aware of though:

  • It has it’s own firmware version and you cannot downgrade it to older versions (this will be a problem for ITSPs who have approved an older firmware on their platform).
  • It says “T21 E2” on the front of it.
  • It reports itself as a different model number when provisioning (which could cause problems for people who have implemented their own provisioning systems).

Convergence Summit South 2015

This year will mark our 3rd year of exhibiting at the Convergence Summit South, taking place at Sandown Park Racecourse on the 7th & 8th October. Joining us this year will be Sangoma, Snom, Gigaset and Yealink.

The exhibition is free to attend and is a great opportunity to meet new and existing clients.

Please register your attendance below and don’t forget to come and visit us at stand 73!

Pre Register now to attend the show